ServiceTitan vs Workiz for HVAC Companies
Across all team sizes · Updated 2026
See the full ServiceTitan vs Workiz comparison across all trades →
ServiceTitan
Workiz
ServiceTitan is built for established HVAC operations — its flat-rate pricing, revenue-recovery tools, inventory, and deep reporting outclass Workiz for a 20-plus-technician shop. But it demands an annual contract and a five-figure implementation, so a small or mid-size HVAC business is usually better served by Workiz's lower, contract-free pricing and quick setup.
Our pick
ServiceTitan is the better fit here
ServiceTitan is built for established HVAC operations — its flat-rate pricing, revenue-recovery tools, inventory, and deep reporting outclass Workiz for a 20-plus-technician shop. But it demands an annual contract and a five-figure implementation, so a small or mid-size HVAC business is usually better served by Workiz's lower, contract-free pricing and quick setup.
Adjust sliders to match your HVAC business — chart updates instantly.
| Cost Component | ServiceTitan | Workiz |
|---|---|---|
| Monthly subscription | $2,800 | $394 |
| Processing fees (78% card) | $2,747 | $2,747 |
| Monthly total | $5,547 | $3,141 |
| Year 1 total (incl. setup) | $94,069 | $37,697 |
| 3-year total | $227,208 | $113,092 |
Estimates based on publicly available or user-reported pricing. Actual costs depend on negotiated rates, add-ons, and transaction volume. Always verify with the vendor before signing.
HVAC Pros & Cons
ServiceTitan
Pros for HVAC
- +Enterprise-grade flat-rate pricing, inventory, and reporting for HVAC
- +Marketing Pro and revenue-recovery tools built for high-volume shops
- +Two-way QuickBooks sync and full commercial-job support
Cons
- −12-month contract and a $5,000+ implementation fee
- −Per-tech pricing ($245–$500) is steep below ~15–20 techs
- −No free trial; pricing requires a sales demo
Workiz
Pros for HVAC
- +Contract-free pricing from $229/mo for five users
- +GPS, call tracking, and AI "Genius" lead tools included
- +7-day trial and a 4.5 G2 rating, no implementation fee
Cons
- −No two-way QuickBooks sync or flat-rate price book
- −Advanced service plans and inventory sit on the top Ultimate tier
- −Less reporting depth than ServiceTitan for large operations
Does the pick change with team size?
This is a size decision more than a feature one: below roughly 15 technicians, ServiceTitan's contract and $5,000+ implementation are hard to justify and Workiz's contract-free pricing wins easily. Past 20 techs, ServiceTitan's reporting, revenue-recovery, and flat-rate depth pull ahead and its per-tech cost is easier to absorb.
Feature Comparison
| Feature | ServiceTitan | Workiz |
|---|---|---|
| QuickBooks Sync | ✓ | ✓ |
| Two-Way QB Sync | ✓ | — |
| Flat-Rate Pricing Book(critical) | ✓ | — |
| GPS Tracking | ✓ | ✓ |
| Offline Mode | ✓ | — |
| Customer Portal | ✓ | ✓ |
| Review Management | ✓ | ✓ |
| Marketing Tools | ✓The Works tier | ✓ |
| Service Agreements(critical) | ✓ | ✓Ultimate plan |
| Inventory Management(critical) | ✓ | ✓Ultimate plan |
| Commercial Job Support | ✓ | — |
| Multi-Location | ✓ | ✓Ultimate plan |
| Open API | ✓ | ✓API add-on |
Rows marked (critical) are must-haves for HVAC operations. A small label under a ✓ (e.g. Connect plan+ or add-on) means the feature is available only from that plan tier or as a paid add-on. A label under a — means the provider covers part of that feature but not enough to count it.
Pricing Plans
ServiceTitan
Starter
~$245–$300/tech/mo
Quote-only · est.- · Basic scheduling and dispatch
- · Mobile app
- · Customer management
Essentials
~$300–$400/tech/mo
Quote-only · est.- · + CRM
- · Reporting
- · Integrations
- · QuickBooks sync
The Works
~$400–$500/tech/mo
Quote-only · est.- · + Marketing Pro
- · Revenue recovery
- · Advanced analytics
Workiz
Standard
~$229/mo
Quote-only · est.5 users included · +$55/extra user
- · Scheduling
- · Invoicing
- · Call tracking
- · 5 automations
- · Online payments
Pro
~$270/mo
Quote-only · est.5 users included · +$65/extra user
- · + Genius Leads
- · Genius Scheduling
- · 10 automations
- · Custom reports
Ultimate
Quote only
5 users included
- · + Service plans
- · Inventory management
- · Franchise management
- · 30 automations
Payment processing: 2.9% + $0.3 per card transaction
How to Decide
Choose ServiceTitan when:
When you run an established HVAC operation (roughly 15+ techs) that needs enterprise reporting, revenue tools, and can commit to a contract.
Choose Workiz when:
When your HVAC business is small to mid-size and wants powerful features without a contract or five-figure onboarding.
Critical question to ask yourself:
“Do you have the scale (15–20+ techs) to justify ServiceTitan's contract and implementation cost, or do you need to stay lean and flexible?”
ServiceTitan vs Workiz for HVAC Companies: FAQ
Is ServiceTitan or Workiz better for HVAC Companies?
ServiceTitan is built for established HVAC operations — its flat-rate pricing, revenue-recovery tools, inventory, and deep reporting outclass Workiz for a 20-plus-technician shop. But it demands an annual contract and a five-figure implementation, so a small or mid-size HVAC business is usually better served by Workiz's lower, contract-free pricing and quick setup.
When should a HVAC business choose ServiceTitan?
When you run an established HVAC operation (roughly 15+ techs) that needs enterprise reporting, revenue tools, and can commit to a contract.
When should a HVAC business choose Workiz?
When your HVAC business is small to mid-size and wants powerful features without a contract or five-figure onboarding.
Does the best pick change with team size for HVAC Companies?
This is a size decision more than a feature one: below roughly 15 technicians, ServiceTitan's contract and $5,000+ implementation are hard to justify and Workiz's contract-free pricing wins easily. Past 20 techs, ServiceTitan's reporting, revenue-recovery, and flat-rate depth pull ahead and its per-tech cost is easier to absorb.
Reviewed by Mathurin V.
Editor, FSM Advisor. We research and compare FSM software — pricing is verified from public sources and user reports, and comparisons are updated when changes are detected.
ServiceTitan vs Workiz for other trades
See the full ServiceTitan vs Workiz comparison across all trades →