ServiceTitan vs Workiz for HVAC Companies
Across all team sizes · Updated 2026
See the full ServiceTitan vs Workiz comparison across all trades →
ServiceTitan
Workiz
ServiceTitan is built for established HVAC operations — its flat-rate pricing, revenue-recovery tools, inventory, and deep reporting outclass Workiz for a 20-plus-technician shop. But it demands an annual contract and a five-figure implementation, so a small or mid-size HVAC business is usually better served by Workiz's lower, contract-free pricing and quick setup.
Our pick
ServiceTitan is the better fit here
ServiceTitan is built for established HVAC operations — its flat-rate pricing, revenue-recovery tools, inventory, and deep reporting outclass Workiz for a 20-plus-technician shop. But it demands an annual contract and a five-figure implementation, so a small or mid-size HVAC business is usually better served by Workiz's lower, contract-free pricing and quick setup.
Adjust sliders to match your HVAC business — chart updates instantly.
| Cost Component | ServiceTitan | Workiz |
|---|---|---|
| Monthly subscription | $2,800 | $465 |
| Processing fees (78% card) | $2,757 | $2,757 |
| Monthly total | $5,557 | $3,222 |
| Year 1 total (incl. setup) | $94,181 | $38,661 |
| 3-year total | $227,543 | $115,983 |
Estimates based on publicly available or user-reported pricing. Actual costs depend on negotiated rates, add-ons, and transaction volume. Always verify with the vendor before signing.
HVAC Pros & Cons
ServiceTitan
Pros for HVAC
- +Enterprise-grade flat-rate pricing, inventory, and reporting for HVAC
- +Marketing Pro and revenue-recovery tools built for high-volume shops
- +Two-way QuickBooks sync and full commercial-job support
Cons
- −12-month contract and a $5,000+ implementation fee
- −Per-tech pricing ($245–$500) is steep below ~15–20 techs
- −No free trial; pricing requires a sales demo
Workiz
Pros for HVAC
- +Contract-free pricing from $229/mo for five users
- +GPS, call tracking, and AI "Genius" lead tools included
- +7-day trial and a 4.5 G2 rating, no implementation fee
Cons
- −No two-way QuickBooks sync or flat-rate price book
- −Advanced service plans and inventory sit on the top Ultimate tier
- −Less reporting depth than ServiceTitan for large operations
Does the pick change with team size?
This is a size decision more than a feature one: below roughly 15 technicians, ServiceTitan's contract and $5,000+ implementation are hard to justify and Workiz's contract-free pricing wins easily. Past 20 techs, ServiceTitan's reporting, revenue-recovery, and flat-rate depth pull ahead and its per-tech cost is easier to absorb.
Feature Comparison
| Feature | ServiceTitan | Workiz |
|---|---|---|
| QuickBooks Sync | ✓ | ✓ |
| Two-Way QB Sync | ✓ | — |
| Flat-Rate Pricing Book(critical) | ✓ | — |
| GPS Tracking | ✓ | ✓ |
| Offline Mode | ✓ | — |
| Customer Portal | ✓ | ✓ |
| Review Management | ✓ | ✓ |
| Marketing Tools | ✓The Works tier | ✓ |
| Service Agreements(critical) | ✓ | ✓Ultimate plan |
| Inventory Management(critical) | ✓ | ✓Ultimate plan |
| Commercial Job Support | ✓ | — |
| Multi-Location | ✓ | ✓Ultimate plan |
| Open API | ✓ | ✓API add-on |
Rows marked (critical) are must-haves for HVAC operations. A small label under a ✓ (e.g. Connect plan+ or add-on) means the feature is available only from that plan tier or as a paid add-on.
Pricing Plans
ServiceTitan
Starter
Contact sales
- · Per-tech pricing $245-$300/tech/month
- · Basic scheduling and dispatch
- · Mobile app
- · Customer management
Essentials
Contact sales
- · $300-$400/tech/month
- · + CRM
- · Reporting
- · Integrations
- · QuickBooks sync
The Works
Contact sales
- · $400-$500/tech/month
- · + Marketing Pro
- · Revenue recovery
- · Advanced analytics
Workiz
Standard
$229/mo
5 users included · +$55/extra user
- · Scheduling
- · Invoicing
- · Call tracking
- · 5 automations
- · Online payments
Pro
$270/mo
5 users included · +$65/extra user
- · + Genius Leads
- · Genius Scheduling
- · 10 automations
- · Custom reports
Ultimate
Contact sales
5 users included
- · + Service plans
- · Inventory management
- · Franchise management
- · 30 automations
Payment processing: 2.9% + $0.3 per card transaction
How to Decide
Choose ServiceTitan when:
When you run an established HVAC operation (roughly 15+ techs) that needs enterprise reporting, revenue tools, and can commit to a contract.
Choose Workiz when:
When your HVAC business is small to mid-size and wants powerful features without a contract or five-figure onboarding.
Critical question to ask yourself:
“Do you have the scale (15–20+ techs) to justify ServiceTitan's contract and implementation cost, or do you need to stay lean and flexible?”
Reviewed by Mathurin V.
Editor, FSM Advisor. We research and compare FSM software — pricing is verified from public sources and user reports, and comparisons are updated when changes are detected.