ServiceTitan vs Workiz for Appliance Repair Companies
Across all team sizes · Updated 2026
See the full ServiceTitan vs Workiz comparison across all trades →
ServiceTitan
Workiz
Workiz was built for specialty trades like appliance repair — its call tracking, scheduling, and AI lead tools fit the high-volume, low-ticket rhythm of the work, at a fraction of ServiceTitan's cost and with no contract. ServiceTitan is enterprise machinery most appliance-repair shops simply don't need.
Our pick
Workiz is the better fit here
Workiz was built for specialty trades like appliance repair — its call tracking, scheduling, and AI lead tools fit the high-volume, low-ticket rhythm of the work, at a fraction of ServiceTitan's cost and with no contract. ServiceTitan is enterprise machinery most appliance-repair shops simply don't need.
Adjust sliders to match your Appliance Repair business — chart updates instantly.
| Cost Component | ServiceTitan | Workiz |
|---|---|---|
| Monthly subscription | $2,800 | $394 |
| Processing fees (80% card) | $850 | $850 |
| Monthly total | $3,650 | $1,244 |
| Year 1 total (incl. setup) | $71,302 | $14,930 |
| 3-year total | $158,907 | $44,791 |
Estimates based on publicly available or user-reported pricing. Actual costs depend on negotiated rates, add-ons, and transaction volume. Always verify with the vendor before signing.
Appliance Repair Pros & Cons
ServiceTitan
Pros for Appliance Repair
- +Enterprise reporting and inventory if you run at large scale
- +Two-way QuickBooks and multi-location support
- +Powerful automation for very high job volumes
Cons
- −Contract and $5,000+ implementation are overkill for most shops
- −Per-tech pricing far exceeds appliance-repair margins
- −No trial and a heavy setup
Workiz
Pros for Appliance Repair
- +Purpose-built for specialty trades like appliance repair
- +Call tracking and Genius Leads to capture and convert calls
- +Contract-free pricing from $229 with a 7-day trial
Cons
- −One-way QuickBooks sync
- −No flat-rate price book
- −Advanced features gated to the Ultimate tier
Does the pick change with team size?
For virtually every appliance-repair shop, from solo to mid-size, Workiz is the better-fitting and far cheaper choice. Only an exceptionally large operation would find ServiceTitan's reporting and automation worth its contract and implementation cost — and even then, Workiz covers the core workflow well.
Feature Comparison
| Feature | ServiceTitan | Workiz |
|---|---|---|
| QuickBooks Sync(critical) | ✓ | ✓ |
| Two-Way QB Sync | ✓ | — |
| Flat-Rate Pricing Book | ✓ | — |
| GPS Tracking(critical) | ✓ | ✓ |
| Offline Mode | ✓ | — |
| Customer Portal(critical) | ✓ | ✓ |
| Review Management | ✓ | ✓ |
| Marketing Tools | ✓The Works tier | ✓ |
| Service Agreements | ✓ | ✓Ultimate plan |
| Inventory Management | ✓ | ✓Ultimate plan |
| Commercial Job Support | ✓ | — |
| Multi-Location | ✓ | ✓Ultimate plan |
| Open API | ✓ | ✓API add-on |
Rows marked (critical) are must-haves for Appliance Repair operations. A small label under a ✓ (e.g. Connect plan+ or add-on) means the feature is available only from that plan tier or as a paid add-on. A label under a — means the provider covers part of that feature but not enough to count it.
Pricing Plans
ServiceTitan
Starter
~$245–$300/tech/mo
Quote-only · est.- · Basic scheduling and dispatch
- · Mobile app
- · Customer management
Essentials
~$300–$400/tech/mo
Quote-only · est.- · + CRM
- · Reporting
- · Integrations
- · QuickBooks sync
The Works
~$400–$500/tech/mo
Quote-only · est.- · + Marketing Pro
- · Revenue recovery
- · Advanced analytics
Workiz
Standard
~$229/mo
Quote-only · est.5 users included · +$55/extra user
- · Scheduling
- · Invoicing
- · Call tracking
- · 5 automations
- · Online payments
Pro
~$270/mo
Quote-only · est.5 users included · +$65/extra user
- · + Genius Leads
- · Genius Scheduling
- · 10 automations
- · Custom reports
Ultimate
Quote only
5 users included
- · + Service plans
- · Inventory management
- · Franchise management
- · 30 automations
Payment processing: 2.9% + $0.3 per card transaction
How to Decide
Choose ServiceTitan when:
When your appliance-repair business is unusually large and needs enterprise reporting and automation.
Choose Workiz when:
When your appliance-repair business wants trade-fit scheduling and lead tools without enterprise cost or commitment.
Critical question to ask yourself:
“Do you have enterprise scale, or do you need efficient, trade-fit software that captures more calls at a sensible price?”
ServiceTitan vs Workiz for Appliance Repair Companies: FAQ
Is ServiceTitan or Workiz better for Appliance Repair Companies?
Workiz was built for specialty trades like appliance repair — its call tracking, scheduling, and AI lead tools fit the high-volume, low-ticket rhythm of the work, at a fraction of ServiceTitan's cost and with no contract. ServiceTitan is enterprise machinery most appliance-repair shops simply don't need.
When should a Appliance Repair business choose ServiceTitan?
When your appliance-repair business is unusually large and needs enterprise reporting and automation.
When should a Appliance Repair business choose Workiz?
When your appliance-repair business wants trade-fit scheduling and lead tools without enterprise cost or commitment.
Does the best pick change with team size for Appliance Repair Companies?
For virtually every appliance-repair shop, from solo to mid-size, Workiz is the better-fitting and far cheaper choice. Only an exceptionally large operation would find ServiceTitan's reporting and automation worth its contract and implementation cost — and even then, Workiz covers the core workflow well.
Reviewed by Mathurin V.
Editor, FSM Advisor. We research and compare FSM software — pricing is verified from public sources and user reports, and comparisons are updated when changes are detected.
ServiceTitan vs Workiz for other trades
See the full ServiceTitan vs Workiz comparison across all trades →