ServiceTitan vs Workiz for Appliance Repair Companies
Across all team sizes · Updated 2026
See the full ServiceTitan vs Workiz comparison across all trades →
ServiceTitan
Workiz
Workiz was built for specialty trades like appliance repair — its call tracking, scheduling, and AI lead tools fit the high-volume, low-ticket rhythm of the work, at a fraction of ServiceTitan's cost and with no contract. ServiceTitan is enterprise machinery most appliance-repair shops simply don't need.
Our pick
Workiz is the better fit here
Workiz was built for specialty trades like appliance repair — its call tracking, scheduling, and AI lead tools fit the high-volume, low-ticket rhythm of the work, at a fraction of ServiceTitan's cost and with no contract. ServiceTitan is enterprise machinery most appliance-repair shops simply don't need.
Adjust sliders to match your Appliance Repair business — chart updates instantly.
| Cost Component | ServiceTitan | Workiz |
|---|---|---|
| Monthly subscription | $2,800 | $465 |
| Processing fees (80% card) | $860 | $860 |
| Monthly total | $3,660 | $1,325 |
| Year 1 total (incl. setup) | $71,417 | $15,897 |
| 3-year total | $159,250 | $47,690 |
Estimates based on publicly available or user-reported pricing. Actual costs depend on negotiated rates, add-ons, and transaction volume. Always verify with the vendor before signing.
Appliance Repair Pros & Cons
ServiceTitan
Pros for Appliance Repair
- +Enterprise reporting and inventory if you run at large scale
- +Two-way QuickBooks and multi-location support
- +Powerful automation for very high job volumes
Cons
- −Contract and $5,000+ implementation are overkill for most shops
- −Per-tech pricing far exceeds appliance-repair margins
- −No trial and a heavy setup
Workiz
Pros for Appliance Repair
- +Purpose-built for specialty trades like appliance repair
- +Call tracking and Genius Leads to capture and convert calls
- +Contract-free pricing from $229 with a 7-day trial
Cons
- −One-way QuickBooks sync
- −No flat-rate price book
- −Advanced features gated to the Ultimate tier
Does the pick change with team size?
For virtually every appliance-repair shop, from solo to mid-size, Workiz is the better-fitting and far cheaper choice. Only an exceptionally large operation would find ServiceTitan's reporting and automation worth its contract and implementation cost — and even then, Workiz covers the core workflow well.
Feature Comparison
| Feature | ServiceTitan | Workiz |
|---|---|---|
| QuickBooks Sync(critical) | ✓ | ✓ |
| Two-Way QB Sync | ✓ | — |
| Flat-Rate Pricing Book | ✓ | — |
| GPS Tracking(critical) | ✓ | ✓ |
| Offline Mode | ✓ | — |
| Customer Portal(critical) | ✓ | ✓ |
| Review Management | ✓ | ✓ |
| Marketing Tools | ✓The Works tier | ✓ |
| Service Agreements | ✓ | ✓Ultimate plan |
| Inventory Management | ✓ | ✓Ultimate plan |
| Commercial Job Support | ✓ | — |
| Multi-Location | ✓ | ✓Ultimate plan |
| Open API | ✓ | ✓API add-on |
Rows marked (critical) are must-haves for Appliance Repair operations. A small label under a ✓ (e.g. Connect plan+ or add-on) means the feature is available only from that plan tier or as a paid add-on.
Pricing Plans
ServiceTitan
Starter
Contact sales
- · Per-tech pricing $245-$300/tech/month
- · Basic scheduling and dispatch
- · Mobile app
- · Customer management
Essentials
Contact sales
- · $300-$400/tech/month
- · + CRM
- · Reporting
- · Integrations
- · QuickBooks sync
The Works
Contact sales
- · $400-$500/tech/month
- · + Marketing Pro
- · Revenue recovery
- · Advanced analytics
Workiz
Standard
$229/mo
5 users included · +$55/extra user
- · Scheduling
- · Invoicing
- · Call tracking
- · 5 automations
- · Online payments
Pro
$270/mo
5 users included · +$65/extra user
- · + Genius Leads
- · Genius Scheduling
- · 10 automations
- · Custom reports
Ultimate
Contact sales
5 users included
- · + Service plans
- · Inventory management
- · Franchise management
- · 30 automations
Payment processing: 2.9% + $0.3 per card transaction
How to Decide
Choose ServiceTitan when:
When your appliance-repair business is unusually large and needs enterprise reporting and automation.
Choose Workiz when:
When your appliance-repair business wants trade-fit scheduling and lead tools without enterprise cost or commitment.
Critical question to ask yourself:
“Do you have enterprise scale, or do you need efficient, trade-fit software that captures more calls at a sensible price?”
Reviewed by Mathurin V.
Editor, FSM Advisor. We research and compare FSM software — pricing is verified from public sources and user reports, and comparisons are updated when changes are detected.