ServiceTitan Review 2026
ServiceTitan
Enterprise FSM for established trade businesses (20+ technicians)
ServiceTitan is the enterprise standard for HVAC, plumbing, and electrical at scale — unmatched depth, but priced and contracted for established 20+ technician operations.
Starting price
~$350/user/mo
Pricing model
per tech
Free trial
No
Contract
12-month
Our Verdict
Recommended with caveats84/100The most capable platform here, but the per-tech pricing, annual contract, and five-figure implementation only make sense once you are at real scale.
70
Ease of use
60
Value
95
Features
88
Support
85
Mobile
Best for
- +Established shops with 20+ technicians
- +HVAC, plumbing, and electrical at scale
- +Businesses that need deep reporting and dispatch
Not for
- −Solo and small teams
- −Anyone avoiding contracts or large setup fees
What ServiceTitan Can Do
ServiceTitan covers 12 of the 12 capabilities we track for field service software. A label under a ✓ means it's gated to a higher plan tier or a paid add-on.
Field operations
- ✓GPS fleet tracking
- ✓Offline mode
- ✓Inventory & truck stock
- ✓Service agreements / maintenance plans
- ✓Commercial job workflows
Money & accounting
- ✓Two-way QuickBooks sync
- ✓Flat-rate price book
Customers & growth
- ✓Customer portal
- ✓Review management
- ✓Marketing toolsThe Works tier
Scale & integrations
- ✓Multi-location support
- ✓Open API
ServiceTitan Pricing in Brief
ServiceTitan keeps pricing behind a sales demo; reported rates run around ~$350/user/mo. There's no free trial, and it locks you into a 12-month contract. Expect a one-time implementation fee of roughly $5,000–$50,000.
See the full ServiceTitan pricing breakdown — every plan, per-team-size costs, fees & FAQ →
User Ratings
4.4
G2
Compare ServiceTitan with Alternatives
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See current pricing and book a demo directly with ServiceTitan.
Where ServiceTitan ranks in our guides
ServiceTitan review FAQ
Is ServiceTitan worth it?
ServiceTitan is recommended with caveats (84/100 in our review). The most capable platform here, but the per-tech pricing, annual contract, and five-figure implementation only make sense once you are at real scale.
Who is ServiceTitan best for?
ServiceTitan is a strong fit for Established shops with 20+ technicians, HVAC, plumbing, and electrical at scale, and Businesses that need deep reporting and dispatch. ServiceTitan is the enterprise standard for HVAC, plumbing, and electrical at scale — unmatched depth, but priced and contracted for established 20+ technician operations.
What are ServiceTitan's biggest drawbacks?
ServiceTitan is a weaker choice for Solo and small teams, and Anyone avoiding contracts or large setup fees. It also commits you to a 12-month contract. Weigh these trade-offs against the alternatives before you commit.
What are the best ServiceTitan alternatives?
Strong ServiceTitan alternatives include Service Fusion. We compare the best options by team size on our ServiceTitan alternatives page.
Reviewed by Mathurin V.
Editor, FSM Advisor. We research and compare FSM software — pricing is verified from public sources and user reports, and comparisons are updated when changes are detected.