ServiceM8 vs Workiz for Appliance Repair Companies
Across all team sizes · Updated 2026
See the full ServiceM8 vs Workiz comparison across all trades →
ServiceM8
Workiz
Workiz is purpose-built for specialty trades like appliance repair, with call tracking, GPS, and AI lead tools that ServiceM8 lacks — and it runs on any phone. ServiceM8 is the cheaper, iPhone-only pick for a solo repairer who mainly needs scheduling, quoting, and offline access.
Our pick
Workiz is the better fit here
Workiz is purpose-built for specialty trades like appliance repair, with call tracking, GPS, and AI lead tools that ServiceM8 lacks — and it runs on any phone. ServiceM8 is the cheaper, iPhone-only pick for a solo repairer who mainly needs scheduling, quoting, and offline access.
Adjust sliders to match your Appliance Repair business — chart updates instantly.
| Cost Component | ServiceM8 | Workiz |
|---|---|---|
| Monthly subscription | $29 | $465 |
| Processing fees (80% card) | $860 | $860 |
| Monthly total | $889 | $1,325 |
| Year 1 total (incl. setup) | $10,665 | $15,897 |
| 3-year total | $31,994 | $47,690 |
Estimates based on publicly available or user-reported pricing. Actual costs depend on negotiated rates, add-ons, and transaction volume. Always verify with the vendor before signing.
Appliance Repair Pros & Cons
ServiceM8
Pros for Appliance Repair
- +Very low job-based pricing from $29 with unlimited staff
- +Offline mode for basements and tight service spaces
- +Clean iPhone app with a permanently free starter tier
Cons
- −Apple-only — Android technicians are ruled out
- −No GPS tracking, call tracking, or lead tools
- −Monthly job caps force upgrades as volume grows
Workiz
Pros for Appliance Repair
- +Built for specialty trades like appliance repair
- +Call tracking, GPS, and AI Genius lead tools
- +Runs on any phone; 7-day trial and review tools
Cons
- −Higher entry price ($229 for five users)
- −One-way QuickBooks sync and no offline mode
- −Advanced features gated to the Ultimate tier
Does the pick change with team size?
ServiceM8's low, job-based pricing suits a solo iPhone repairer under its job cap, but Workiz's trade-fit tools, GPS, and Android support make it the stronger choice as soon as you add technicians, carry Android phones, or need to capture and track more calls.
Feature Comparison
| Feature | ServiceM8 | Workiz |
|---|---|---|
| QuickBooks Sync(critical) | ✓QuickBooks Online & Xero | ✓ |
| Two-Way QB Sync | — | — |
| Flat-Rate Pricing Book | — | — |
| GPS Tracking(critical) | — | ✓ |
| Offline Mode | ✓ | — |
| Customer Portal(critical) | ✓ | ✓ |
| Review Management | — | ✓ |
| Marketing Tools | — | ✓ |
| Service Agreements | ✓recurring jobs | ✓Ultimate plan |
| Inventory Management | — | ✓Ultimate plan |
| Commercial Job Support | — | — |
| Multi-Location | — | ✓Ultimate plan |
| Open API | ✓ | ✓API add-on |
Rows marked (critical) are must-haves for Appliance Repair operations. A small label under a ✓ (e.g. Connect plan+ or add-on) means the feature is available only from that plan tier or as a paid add-on.
Pricing Plans
ServiceM8
Free
$0/mo
1 user included
- · 30 jobs/month
- · 1 user
- · Scheduling, quotes, invoicing
- · Online payments
Starter
$29/mo
- · 50 jobs/month
- · Unlimited staff
- · Scheduling, quotes, invoicing
- · Online payments
Growing
$79/mo
- · 150 jobs/month
- · + Forms & asset management
- · Free SMS
- · Proposals
Premium
$149/mo
- · 500 jobs/month
- · + Job costing
- · Markup billing
- · Free SMS
Premium Plus
$349/mo
- · 1500+ jobs/month
- · All features
- · Free SMS
Workiz
Standard
$229/mo
5 users included · +$55/extra user
- · Scheduling
- · Invoicing
- · Call tracking
- · 5 automations
- · Online payments
Pro
$270/mo
5 users included · +$65/extra user
- · + Genius Leads
- · Genius Scheduling
- · 10 automations
- · Custom reports
Ultimate
Contact sales
5 users included
- · + Service plans
- · Inventory management
- · Franchise management
- · 30 automations
Payment processing: 2.9% + $0.3 per card transaction
How to Decide
Choose ServiceM8 when:
When your appliance-repair business is an iPhone-carrying solo operator optimizing for the lowest cost.
Choose Workiz when:
When your appliance-repair business wants trade-fit scheduling, GPS, and lead tools on any device.
Critical question to ask yourself:
“Do you need GPS, call tracking, and Android support, or is low-cost, offline iPhone scheduling enough?”
Reviewed by Mathurin V.
Editor, FSM Advisor. We research and compare FSM software — pricing is verified from public sources and user reports, and comparisons are updated when changes are detected.