ServiceM8 vs Workiz for Appliance Repair Companies
Across all team sizes · Updated 2026
See the full ServiceM8 vs Workiz comparison across all trades →
ServiceM8
Workiz
Workiz is purpose-built for specialty trades like appliance repair, with call tracking, GPS, and AI lead tools that ServiceM8 lacks — and it runs on any phone. ServiceM8 is the cheaper, iPhone-first pick for a solo repairer who mainly needs scheduling, quoting, and offline access.
Our pick
Workiz is the better fit here
Workiz is purpose-built for specialty trades like appliance repair, with call tracking, GPS, and AI lead tools that ServiceM8 lacks — and it runs on any phone. ServiceM8 is the cheaper, iPhone-first pick for a solo repairer who mainly needs scheduling, quoting, and offline access.
Adjust sliders to match your Appliance Repair business — chart updates instantly.
| Cost Component | ServiceM8 | Workiz |
|---|---|---|
| Monthly subscription | $29 | $394 |
| Processing fees (80% card) | $892 | $850 |
| Monthly total | $921 | $1,244 |
| Year 1 total (incl. setup) | $11,054 | $14,930 |
| 3-year total | $33,163 | $44,791 |
Estimates based on publicly available or user-reported pricing. Actual costs depend on negotiated rates, add-ons, and transaction volume. Always verify with the vendor before signing.
Appliance Repair Pros & Cons
ServiceM8
Pros for Appliance Repair
- +Very low job-based pricing from $29 with unlimited staff
- +Offline mode for basements and tight service spaces
- +Clean iPhone app with a permanently free starter tier
Cons
- −Full app is iPhone/iPad-only — Android techs get only a limited "Lite" app
- −No GPS tracking, call tracking, or lead tools
- −Monthly job caps force upgrades as volume grows
Workiz
Pros for Appliance Repair
- +Built for specialty trades like appliance repair
- +Call tracking, GPS, and AI Genius lead tools
- +Runs on any phone; 7-day trial and review tools
Cons
- −Higher entry price ($229 for five users)
- −One-way QuickBooks sync and no offline mode
- −Advanced features gated to the Ultimate tier
Does the pick change with team size?
ServiceM8's low, job-based pricing suits a solo iPhone repairer under its job cap, but Workiz's trade-fit tools, GPS, and Android support make it the stronger choice as soon as you add technicians, carry Android phones, or need to capture and track more calls.
Feature Comparison
| Feature | ServiceM8 | Workiz |
|---|---|---|
| QuickBooks Sync(critical) | ✓QuickBooks Online & Xero | ✓ |
| Two-Way QB Sync | — | — |
| Flat-Rate Pricing Book | — | — |
| GPS Tracking(critical) | — | ✓ |
| Offline Mode | ✓iOS only; except email/SMS | — |
| Customer Portal(critical) | ✓ | ✓ |
| Review Management | — | ✓ |
| Marketing Tools | — | ✓ |
| Service Agreements | ✓recurring jobs | ✓Ultimate plan |
| Inventory Management | — | ✓Ultimate plan |
| Commercial Job Support | — | — |
| Multi-Location | — | ✓Ultimate plan |
| Open API | ✓ | ✓API add-on |
Rows marked (critical) are must-haves for Appliance Repair operations. A small label under a ✓ (e.g. Connect plan+ or add-on) means the feature is available only from that plan tier or as a paid add-on. A label under a — means the provider covers part of that feature but not enough to count it.
Pricing Plans
ServiceM8
Free
$0/mo
1 user included
- · 30 jobs/month
- · 1 user
- · Scheduling, quotes, invoicing
- · Online payments
Starter
$29/mo
- · 50 jobs/month
- · Unlimited staff
- · Scheduling, quotes, invoicing
- · Online payments
Growing
$79/mo
- · 150 jobs/month
- · + Forms & asset management
- · Free SMS
- · Proposals
Premium
$149/mo
- · 500 jobs/month
- · + Job costing
- · Markup billing
- · Free SMS
Premium Plus
$349/mo
- · 1500+ jobs/month
- · All features
- · Free SMS
Payment processing: 3.05% + $0.3 per card transaction
Workiz
Standard
~$229/mo
Quote-only · est.5 users included · +$55/extra user
- · Scheduling
- · Invoicing
- · Call tracking
- · 5 automations
- · Online payments
Pro
~$270/mo
Quote-only · est.5 users included · +$65/extra user
- · + Genius Leads
- · Genius Scheduling
- · 10 automations
- · Custom reports
Ultimate
Quote only
5 users included
- · + Service plans
- · Inventory management
- · Franchise management
- · 30 automations
Payment processing: 2.9% + $0.3 per card transaction
How to Decide
Choose ServiceM8 when:
When your appliance-repair business is an iPhone-carrying solo operator optimizing for the lowest cost.
Choose Workiz when:
When your appliance-repair business wants trade-fit scheduling, GPS, and lead tools on any device.
Critical question to ask yourself:
“Do you need GPS, call tracking, and Android support, or is low-cost, offline iPhone scheduling enough?”
ServiceM8 vs Workiz for Appliance Repair Companies: FAQ
Is ServiceM8 or Workiz better for Appliance Repair Companies?
Workiz is purpose-built for specialty trades like appliance repair, with call tracking, GPS, and AI lead tools that ServiceM8 lacks — and it runs on any phone. ServiceM8 is the cheaper, iPhone-first pick for a solo repairer who mainly needs scheduling, quoting, and offline access.
When should a Appliance Repair business choose ServiceM8?
When your appliance-repair business is an iPhone-carrying solo operator optimizing for the lowest cost.
When should a Appliance Repair business choose Workiz?
When your appliance-repair business wants trade-fit scheduling, GPS, and lead tools on any device.
Does the best pick change with team size for Appliance Repair Companies?
ServiceM8's low, job-based pricing suits a solo iPhone repairer under its job cap, but Workiz's trade-fit tools, GPS, and Android support make it the stronger choice as soon as you add technicians, carry Android phones, or need to capture and track more calls.
Reviewed by Mathurin V.
Editor, FSM Advisor. We research and compare FSM software — pricing is verified from public sources and user reports, and comparisons are updated when changes are detected.
ServiceM8 vs Workiz for other trades
See the full ServiceM8 vs Workiz comparison across all trades →