ServiceM8 vs Workiz (2026): Which Is Better?
Workiz wins 3 of our 3 trade matchups against ServiceM8 — but ServiceM8 is the better pick in specific trades, so check the matchup that matches your business below.
ServiceM8
Job-based pricing with unlimited staff — the cheapest credible start for solo trades
Wins 0 of 3 matchups
Unbeatable entry economics — a free solo plan (30 jobs/month) and job-based paid plans from $29/month with unlimited staff — but the field app is Apple-only, GPS fleet tracking is missing, and job-volume limits cap it as you scale.
Workiz
Built for specialty contractors — appliance repair, locksmith, garage door
Wins 3 of 3 matchups
A great fit for phone-driven specialty trades thanks to built-in call tracking and lead-ROI reporting — but the lack of a flat-rate pricebook and a move to 5-user, quote-based plans limit it elsewhere.
Our analysis: ServiceM8 vs Workiz
Workiz wins all 3 trade matchups we maintain for this pair (Appliance Repair, Electrical, and Plumbing). ServiceM8 does not take the lead in any of them head-to-head — its stronger case is a specific profile, solo, apple-only shops, rather than trade-by-trade fit against Workiz.
On entry price, ServiceM8 starts from $0/mo, versus $229/mo for Workiz. Both are month-to-month, and each offers a free trial (14 and 7 days) so you can test on real jobs first.
Where they truly diverge: only ServiceM8 brings Offline mode; Workiz answers with Call & lead tracking, GPS fleet tracking, Review management, Built-in marketing tools, and Inventory management. On everything else our feature matrix tracks, the two largely match — so weigh those exclusives against your must-haves.
Which wins for your trade?
Generic verdicts mislead — software that wins for a plumber can lose for an HVAC shop. Here is every trade matchup we maintain for this pair (each covers all team sizes):
| Trade | Winner | |
|---|---|---|
| Appliance Repair | Workiz | Full comparison → |
| Electrical | Workiz | Full comparison → |
| Plumbing | Workiz | Full comparison → |
Pricing Plans
ServiceM8
Free
$0/mo
1 user included
- · 30 jobs/month
- · 1 user
- · Scheduling, quotes, invoicing
- · Online payments
Starter
$29/mo
- · 50 jobs/month
- · Unlimited staff
- · Scheduling, quotes, invoicing
- · Online payments
Growing
$79/mo
- · 150 jobs/month
- · + Forms & asset management
- · Free SMS
- · Proposals
Premium
$149/mo
- · 500 jobs/month
- · + Job costing
- · Markup billing
- · Free SMS
Premium Plus
$349/mo
- · 1500+ jobs/month
- · All features
- · Free SMS
Workiz
Standard
$229/mo
5 users included · +$55/extra user
- · Scheduling
- · Invoicing
- · Call tracking
- · 5 automations
- · Online payments
Pro
$270/mo
5 users included · +$65/extra user
- · + Genius Leads
- · Genius Scheduling
- · 10 automations
- · Custom reports
Ultimate
Contact sales
5 users included
- · + Service plans
- · Inventory management
- · Franchise management
- · 30 automations
Payment processing: 2.9% + $0.3 per card transaction
See how ServiceM8 and Workiz compare on total cost — subscription plus payment-processing fees — for your team size and job volume.
Feature Comparison
| Feature | ServiceM8 | Workiz |
|---|---|---|
| QuickBooks Sync(critical) | ✓QuickBooks Online & Xero | ✓ |
| Two-Way QB Sync | — | — |
| Flat-Rate Pricing Book | — | — |
| GPS Tracking(critical) | — | ✓ |
| Offline Mode | ✓ | — |
| Customer Portal(critical) | ✓ | ✓ |
| Review Management | — | ✓ |
| Marketing Tools | — | ✓ |
| Service Agreements | ✓recurring jobs | ✓Ultimate plan |
| Inventory Management | — | ✓Ultimate plan |
| Commercial Job Support | — | — |
| Multi-Location | — | ✓Ultimate plan |
| Open API | ✓ | ✓API add-on |
Rows marked (critical) are must-haves for Appliance Repair operations. A small label under a ✓ (e.g. Connect plan+ or add-on) means the feature is available only from that plan tier or as a paid add-on.
How to Decide
Choose ServiceM8 when:
- Solo and two-person trade businesses on Apple devices
- Budget-first buyers (free solo plan; paid plans from $29/month with unlimited staff)
- Low job-volume operations
Skip it when:
- Crews with Android phones (field app is Apple-only)
- Teams needing GPS fleet tracking
- High-volume operations (plans are job-limited)
Choose Workiz when:
- Call-driven specialty trades (appliance, locksmith, garage door)
- Shops tracking ad and lead ROI
- Ad-driven small teams of 5+ users
Skip it when:
- Solo operators (plans now start at 5 users)
- Teams needing a flat-rate pricebook
Reviewed by Mathurin V.
Editor, FSM Advisor. We research and compare FSM software — pricing is verified from public sources and user reports, and comparisons are updated when changes are detected.