ServiceM8 vs Workiz (2026): Which Is Better?
Workiz wins 3 of our 3 trade matchups against ServiceM8 — but ServiceM8 is the better pick in specific trades, so check the matchup that matches your business below.
ServiceM8
Job-based pricing with unlimited staff — the cheapest credible start for solo trades
Wins 0 of 3 matchups
Unbeatable entry economics — a free solo plan (30 jobs/month) and job-based paid plans from $29/month with unlimited staff — but the full field app is iPhone/iPad-only (Android gets only a limited "Lite" app), GPS fleet tracking is missing, and job-volume limits cap it as you scale.
Workiz
Built for specialty contractors — appliance repair, locksmith, garage door
Wins 3 of 3 matchups
A great fit for phone-driven specialty trades thanks to built-in call tracking and lead-ROI reporting — but the lack of a flat-rate pricebook and a move to 5-user, quote-based plans limit it elsewhere.
Our analysis: ServiceM8 vs Workiz
Workiz wins all 3 trade matchups we maintain for this pair (Appliance Repair, Electrical, and Plumbing). ServiceM8 does not take the lead in any of them head-to-head — its stronger case is a specific profile, solo, iphone-first shops, rather than trade-by-trade fit against Workiz.
On entry price, ServiceM8 starts from $0/mo, versus $229/mo for Workiz. Both are month-to-month, and each offers a free trial (14 and 7 days) so you can test on real jobs first.
Where they truly diverge: only ServiceM8 brings Offline mode (iOS only; except email/SMS); Workiz answers with Call & lead tracking, GPS fleet tracking, Review management, Built-in marketing tools, and Inventory management (Ultimate plan). On everything else our feature matrix tracks, the two largely match — so weigh those exclusives against your must-haves.
Which wins for your trade?
Generic verdicts mislead — software that wins for a plumber can lose for an HVAC shop. Here is every trade matchup we maintain for this pair (each covers all team sizes):
| Trade | Winner | |
|---|---|---|
| Appliance Repair | Workiz | Full comparison → |
| Electrical | Workiz | Full comparison → |
| Plumbing | Workiz | Full comparison → |
Pricing Plans
ServiceM8
Free
$0/mo
1 user included
- · 30 jobs/month
- · 1 user
- · Scheduling, quotes, invoicing
- · Online payments
Starter
$29/mo
- · 50 jobs/month
- · Unlimited staff
- · Scheduling, quotes, invoicing
- · Online payments
Growing
$79/mo
- · 150 jobs/month
- · + Forms & asset management
- · Free SMS
- · Proposals
Premium
$149/mo
- · 500 jobs/month
- · + Job costing
- · Markup billing
- · Free SMS
Premium Plus
$349/mo
- · 1500+ jobs/month
- · All features
- · Free SMS
Payment processing: 3.05% + $0.3 per card transaction
Workiz
Standard
~$229/mo
Quote-only · est.5 users included · +$55/extra user
- · Scheduling
- · Invoicing
- · Call tracking
- · 5 automations
- · Online payments
Pro
~$270/mo
Quote-only · est.5 users included · +$65/extra user
- · + Genius Leads
- · Genius Scheduling
- · 10 automations
- · Custom reports
Ultimate
Quote only
5 users included
- · + Service plans
- · Inventory management
- · Franchise management
- · 30 automations
Payment processing: 2.9% + $0.3 per card transaction
See how ServiceM8 and Workiz compare on total cost — subscription plus payment-processing fees — for your team size and job volume.
Feature Comparison
| Feature | ServiceM8 | Workiz |
|---|---|---|
| QuickBooks Sync(critical) | ✓QuickBooks Online & Xero | ✓ |
| Two-Way QB Sync | — | — |
| Flat-Rate Pricing Book | — | — |
| GPS Tracking(critical) | — | ✓ |
| Offline Mode | ✓iOS only; except email/SMS | — |
| Customer Portal(critical) | ✓ | ✓ |
| Review Management | — | ✓ |
| Marketing Tools | — | ✓ |
| Service Agreements | ✓recurring jobs | ✓Ultimate plan |
| Inventory Management | — | ✓Ultimate plan |
| Commercial Job Support | — | — |
| Multi-Location | — | ✓Ultimate plan |
| Open API | ✓ | ✓API add-on |
Rows marked (critical) are must-haves for Appliance Repair operations. A small label under a ✓ (e.g. Connect plan+ or add-on) means the feature is available only from that plan tier or as a paid add-on. A label under a — means the provider covers part of that feature but not enough to count it.
How to Decide
Choose ServiceM8 when:
- Solo and two-person trade businesses on Apple devices
- Budget-first buyers (free solo plan; paid plans from $29/month with unlimited staff)
- Low job-volume operations
Skip it when:
- Crews needing full functionality on Android (the full app is iPhone/iPad-only; Android gets a limited "Lite" app)
- Teams needing GPS fleet tracking
- High-volume operations (plans are job-limited)
Choose Workiz when:
- Call-driven specialty trades (appliance, locksmith, garage door)
- Shops tracking ad and lead ROI
- Ad-driven small teams of 5+ users
Skip it when:
- Solo operators (plans now start at 5 users)
- Teams needing a flat-rate pricebook
Not sure ServiceM8 and Workiz are even your best two options? See how they stack up against the whole field in our best field service management software ranking.
ServiceM8 vs Workiz: FAQ
Is ServiceM8 or Workiz better?
Workiz wins 3 of our 3 trade matchups against ServiceM8 — but ServiceM8 is the better pick in specific trades, so check the matchup that matches your business below.
When should you choose ServiceM8?
ServiceM8 is the better pick for: Solo and two-person trade businesses on Apple devices; Budget-first buyers (free solo plan; paid plans from $29/month with unlimited staff); Low job-volume operations.
When should you choose Workiz?
Workiz is the better pick for: Call-driven specialty trades (appliance, locksmith, garage door); Shops tracking ad and lead ROI; Ad-driven small teams of 5+ users.
How much do ServiceM8 and Workiz cost?
ServiceM8 starts from $0/mo and Workiz starts from $229/mo. Compare total cost — subscription plus payment-processing fees — using the trade-and-size matchups on this page.
More ServiceM8 & Workiz comparisons
Helpful guides
Reviewed by Mathurin V.
Editor, FSM Advisor. We research and compare FSM software — pricing is verified from public sources and user reports, and comparisons are updated when changes are detected.