ServiceTitan vs Workiz for Plumbing Companies
Across all team sizes · Updated 2026
See the full ServiceTitan vs Workiz comparison across all trades →
ServiceTitan
Workiz
Most plumbing shops comparing these two aren't enterprise-scale, and Workiz's contract-free pricing, call tracking, and AI lead tools fit a growing plumbing business better than ServiceTitan's committed, implementation-heavy platform. ServiceTitan pulls ahead only once a plumbing operation is large enough to need its reporting and revenue tools.
Our pick
Workiz is the better fit here
Most plumbing shops comparing these two aren't enterprise-scale, and Workiz's contract-free pricing, call tracking, and AI lead tools fit a growing plumbing business better than ServiceTitan's committed, implementation-heavy platform. ServiceTitan pulls ahead only once a plumbing operation is large enough to need its reporting and revenue tools.
Adjust sliders to match your Plumbing business — chart updates instantly.
| Cost Component | ServiceTitan | Workiz |
|---|---|---|
| Monthly subscription | $2,800 | $394 |
| Processing fees (72% card) | $1,816 | $1,816 |
| Monthly total | $4,616 | $2,210 |
| Year 1 total (incl. setup) | $82,887 | $26,515 |
| 3-year total | $193,662 | $79,546 |
Estimates based on publicly available or user-reported pricing. Actual costs depend on negotiated rates, add-ons, and transaction volume. Always verify with the vendor before signing.
Plumbing Pros & Cons
ServiceTitan
Pros for Plumbing
- +Deep reporting and revenue tools for large plumbing operations
- +Two-way QuickBooks, flat-rate pricing, and commercial-job support
- +Scales cleanly to dozens of technicians and multiple locations
Cons
- −Annual contract plus $5,000+ implementation
- −Overbuilt and overpriced for a small plumbing shop
- −No free trial or self-serve pricing
Workiz
Pros for Plumbing
- +Call tracking and Genius Leads to capture plumbing demand
- +GPS, contract-free pricing, and a 7-day trial
- +Quick setup with no implementation fee
Cons
- −One-way QuickBooks sync and no flat-rate price book
- −Inventory and service plans only on the Ultimate tier
- −Thinner reporting than ServiceTitan at large scale
Does the pick change with team size?
For solo through mid-size plumbing shops, Workiz's contract-free pricing and lead tools make it the clear pick. ServiceTitan only becomes the better choice once a plumbing operation is large enough — roughly 20+ techs across locations — to use its reporting and revenue-recovery depth and absorb the implementation cost.
Feature Comparison
| Feature | ServiceTitan | Workiz |
|---|---|---|
| QuickBooks Sync(critical) | ✓ | ✓ |
| Two-Way QB Sync | ✓ | — |
| Flat-Rate Pricing Book | ✓ | — |
| GPS Tracking(critical) | ✓ | ✓ |
| Offline Mode | ✓ | — |
| Customer Portal(critical) | ✓ | ✓ |
| Review Management | ✓ | ✓ |
| Marketing Tools | ✓The Works tier | ✓ |
| Service Agreements | ✓ | ✓Ultimate plan |
| Inventory Management | ✓ | ✓Ultimate plan |
| Commercial Job Support | ✓ | — |
| Multi-Location | ✓ | ✓Ultimate plan |
| Open API | ✓ | ✓API add-on |
Rows marked (critical) are must-haves for Plumbing operations. A small label under a ✓ (e.g. Connect plan+ or add-on) means the feature is available only from that plan tier or as a paid add-on. A label under a — means the provider covers part of that feature but not enough to count it.
Pricing Plans
ServiceTitan
Starter
~$245–$300/tech/mo
Quote-only · est.- · Basic scheduling and dispatch
- · Mobile app
- · Customer management
Essentials
~$300–$400/tech/mo
Quote-only · est.- · + CRM
- · Reporting
- · Integrations
- · QuickBooks sync
The Works
~$400–$500/tech/mo
Quote-only · est.- · + Marketing Pro
- · Revenue recovery
- · Advanced analytics
Workiz
Standard
~$229/mo
Quote-only · est.5 users included · +$55/extra user
- · Scheduling
- · Invoicing
- · Call tracking
- · 5 automations
- · Online payments
Pro
~$270/mo
Quote-only · est.5 users included · +$65/extra user
- · + Genius Leads
- · Genius Scheduling
- · 10 automations
- · Custom reports
Ultimate
Quote only
5 users included
- · + Service plans
- · Inventory management
- · Franchise management
- · 30 automations
Payment processing: 2.9% + $0.3 per card transaction
How to Decide
Choose ServiceTitan when:
When your plumbing business is large and established, with the volume to justify enterprise reporting and a contract.
Choose Workiz when:
When your plumbing business is small to mid-size and wants lead-generation tools and GPS without a long-term commitment.
Critical question to ask yourself:
“Are you running an enterprise plumbing operation, or a growing shop that needs to capture and convert more calls?”
ServiceTitan vs Workiz for Plumbing Companies: FAQ
Is ServiceTitan or Workiz better for Plumbing Companies?
Most plumbing shops comparing these two aren't enterprise-scale, and Workiz's contract-free pricing, call tracking, and AI lead tools fit a growing plumbing business better than ServiceTitan's committed, implementation-heavy platform. ServiceTitan pulls ahead only once a plumbing operation is large enough to need its reporting and revenue tools.
When should a Plumbing business choose ServiceTitan?
When your plumbing business is large and established, with the volume to justify enterprise reporting and a contract.
When should a Plumbing business choose Workiz?
When your plumbing business is small to mid-size and wants lead-generation tools and GPS without a long-term commitment.
Does the best pick change with team size for Plumbing Companies?
For solo through mid-size plumbing shops, Workiz's contract-free pricing and lead tools make it the clear pick. ServiceTitan only becomes the better choice once a plumbing operation is large enough — roughly 20+ techs across locations — to use its reporting and revenue-recovery depth and absorb the implementation cost.
Reviewed by Mathurin V.
Editor, FSM Advisor. We research and compare FSM software — pricing is verified from public sources and user reports, and comparisons are updated when changes are detected.
ServiceTitan vs Workiz for other trades
See the full ServiceTitan vs Workiz comparison across all trades →