ServiceTitan vs Workiz for Plumbing Companies
Across all team sizes · Updated 2026
See the full ServiceTitan vs Workiz comparison across all trades →
ServiceTitan
Workiz
Most plumbing shops comparing these two aren't enterprise-scale, and Workiz's contract-free pricing, call tracking, and AI lead tools fit a growing plumbing business better than ServiceTitan's committed, implementation-heavy platform. ServiceTitan pulls ahead only once a plumbing operation is large enough to need its reporting and revenue tools.
Our pick
Workiz is the better fit here
Most plumbing shops comparing these two aren't enterprise-scale, and Workiz's contract-free pricing, call tracking, and AI lead tools fit a growing plumbing business better than ServiceTitan's committed, implementation-heavy platform. ServiceTitan pulls ahead only once a plumbing operation is large enough to need its reporting and revenue tools.
Adjust sliders to match your Plumbing business — chart updates instantly.
| Cost Component | ServiceTitan | Workiz |
|---|---|---|
| Monthly subscription | $2,800 | $465 |
| Processing fees (72% card) | $1,831 | $1,831 |
| Monthly total | $4,631 | $2,296 |
| Year 1 total (incl. setup) | $83,078 | $27,558 |
| 3-year total | $194,233 | $82,673 |
Estimates based on publicly available or user-reported pricing. Actual costs depend on negotiated rates, add-ons, and transaction volume. Always verify with the vendor before signing.
Plumbing Pros & Cons
ServiceTitan
Pros for Plumbing
- +Deep reporting and revenue tools for large plumbing operations
- +Two-way QuickBooks, flat-rate pricing, and commercial-job support
- +Scales cleanly to dozens of technicians and multiple locations
Cons
- −Annual contract plus $5,000+ implementation
- −Overbuilt and overpriced for a small plumbing shop
- −No free trial or self-serve pricing
Workiz
Pros for Plumbing
- +Call tracking and Genius Leads to capture plumbing demand
- +GPS, contract-free pricing, and a 7-day trial
- +Quick setup with no implementation fee
Cons
- −One-way QuickBooks sync and no flat-rate price book
- −Inventory and service plans only on the Ultimate tier
- −Thinner reporting than ServiceTitan at large scale
Does the pick change with team size?
For solo through mid-size plumbing shops, Workiz's contract-free pricing and lead tools make it the clear pick. ServiceTitan only becomes the better choice once a plumbing operation is large enough — roughly 20+ techs across locations — to use its reporting and revenue-recovery depth and absorb the implementation cost.
Feature Comparison
| Feature | ServiceTitan | Workiz |
|---|---|---|
| QuickBooks Sync(critical) | ✓ | ✓ |
| Two-Way QB Sync | ✓ | — |
| Flat-Rate Pricing Book | ✓ | — |
| GPS Tracking(critical) | ✓ | ✓ |
| Offline Mode | ✓ | — |
| Customer Portal(critical) | ✓ | ✓ |
| Review Management | ✓ | ✓ |
| Marketing Tools | ✓The Works tier | ✓ |
| Service Agreements | ✓ | ✓Ultimate plan |
| Inventory Management | ✓ | ✓Ultimate plan |
| Commercial Job Support | ✓ | — |
| Multi-Location | ✓ | ✓Ultimate plan |
| Open API | ✓ | ✓API add-on |
Rows marked (critical) are must-haves for Plumbing operations. A small label under a ✓ (e.g. Connect plan+ or add-on) means the feature is available only from that plan tier or as a paid add-on.
Pricing Plans
ServiceTitan
Starter
Contact sales
- · Per-tech pricing $245-$300/tech/month
- · Basic scheduling and dispatch
- · Mobile app
- · Customer management
Essentials
Contact sales
- · $300-$400/tech/month
- · + CRM
- · Reporting
- · Integrations
- · QuickBooks sync
The Works
Contact sales
- · $400-$500/tech/month
- · + Marketing Pro
- · Revenue recovery
- · Advanced analytics
Workiz
Standard
$229/mo
5 users included · +$55/extra user
- · Scheduling
- · Invoicing
- · Call tracking
- · 5 automations
- · Online payments
Pro
$270/mo
5 users included · +$65/extra user
- · + Genius Leads
- · Genius Scheduling
- · 10 automations
- · Custom reports
Ultimate
Contact sales
5 users included
- · + Service plans
- · Inventory management
- · Franchise management
- · 30 automations
Payment processing: 2.9% + $0.3 per card transaction
How to Decide
Choose ServiceTitan when:
When your plumbing business is large and established, with the volume to justify enterprise reporting and a contract.
Choose Workiz when:
When your plumbing business is small to mid-size and wants lead-generation tools and GPS without a long-term commitment.
Critical question to ask yourself:
“Are you running an enterprise plumbing operation, or a growing shop that needs to capture and convert more calls?”
Reviewed by Mathurin V.
Editor, FSM Advisor. We research and compare FSM software — pricing is verified from public sources and user reports, and comparisons are updated when changes are detected.