Service Fusion vs Workiz for Plumbing Companies
Across all team sizes · Updated 2026
See the full Service Fusion vs Workiz comparison across all trades →
Service Fusion
Workiz
Most plumbing shops lean on capturing and converting calls, and Workiz's call tracking, GPS, and AI lead tools fit that better than Service Fusion's back-office-heavy platform — at a lower, contract-free entry price. Service Fusion pulls ahead for larger plumbing operations with big office teams and commercial work.
Our pick
Workiz is the better fit here
Most plumbing shops lean on capturing and converting calls, and Workiz's call tracking, GPS, and AI lead tools fit that better than Service Fusion's back-office-heavy platform — at a lower, contract-free entry price. Service Fusion pulls ahead for larger plumbing operations with big office teams and commercial work.
Adjust sliders to match your Plumbing business — chart updates instantly.
| Cost Component | Service Fusion | Workiz |
|---|---|---|
| Monthly subscription | $245 | $465 |
| Processing fees (72% card) | $1,585 | $1,831 |
| Monthly total | $1,830 | $2,296 |
| Year 1 total (incl. setup) | $21,961 | $27,558 |
| 3-year total | $65,883 | $82,673 |
Estimates based on publicly available or user-reported pricing. Actual costs depend on negotiated rates, add-ons, and transaction volume. Always verify with the vendor before signing.
Plumbing Pros & Cons
Service Fusion
Pros for Plumbing
- +Unlimited-user flat pricing scales well for big teams
- +Two-way QuickBooks, inventory, and commercial-job support
- +Low 2.59% card processing
Cons
- −No free trial and a higher $245 entry price
- −No call tracking or lead-generation tools
- −GPS costs extra and there is no offline mode
Workiz
Pros for Plumbing
- +Call tracking and Genius Leads to convert plumbing demand
- +GPS and contract-free pricing with a 7-day trial
- +Review and marketing tools built in
Cons
- −Per-seat pricing grows with the crew
- −One-way QuickBooks sync
- −Inventory only on the Ultimate tier
Does the pick change with team size?
Small and mid-size plumbing shops get more from Workiz's lead tools at a lower entry price, while Service Fusion's unlimited-user economics and commercial-job depth take over for large operations adding office staff. The crossover comes as headcount and back-office complexity grow.
Feature Comparison
| Feature | Service Fusion | Workiz |
|---|---|---|
| QuickBooks Sync(critical) | ✓ | ✓ |
| Two-Way QB Sync | ✓ | — |
| Flat-Rate Pricing Book | ✓ | — |
| GPS Tracking(critical) | ✓add-on | ✓ |
| Offline Mode | — | — |
| Customer Portal(critical) | ✓Pro plan | ✓ |
| Review Management | — | ✓ |
| Marketing Tools | — | ✓ |
| Service Agreements | ✓Plus+ | ✓Ultimate plan |
| Inventory Management | ✓Plus+ | ✓Ultimate plan |
| Commercial Job Support | ✓ | — |
| Multi-Location | ✓Pro plan | ✓Ultimate plan |
| Open API | ✓Pro plan | ✓API add-on |
Rows marked (critical) are must-haves for Plumbing operations. A small label under a ✓ (e.g. Connect plan+ or add-on) means the feature is available only from that plan tier or as a paid add-on.
Pricing Plans
Service Fusion
Starter
$245/mo
$208/mo billed annually
- · Unlimited users
- · Scheduling
- · Dispatching
- · Invoicing
- · Basic reporting
Plus
$382/mo
$325/mo billed annually
- · + Inventory tracking
- · Service agreements
- · Job costing
- · Advanced reporting
Pro
$627/mo
$533/mo billed annually
- · + API access
- · Multi-location
- · Custom integrations
- · Priority support
Payment processing: 2.59% per card transaction
Workiz
Standard
$229/mo
5 users included · +$55/extra user
- · Scheduling
- · Invoicing
- · Call tracking
- · 5 automations
- · Online payments
Pro
$270/mo
5 users included · +$65/extra user
- · + Genius Leads
- · Genius Scheduling
- · 10 automations
- · Custom reports
Ultimate
Contact sales
5 users included
- · + Service plans
- · Inventory management
- · Franchise management
- · 30 automations
Payment processing: 2.9% + $0.3 per card transaction
How to Decide
Choose Service Fusion when:
When your plumbing business runs a large office and field team with commercial work and wants unlimited-user pricing.
Choose Workiz when:
When your plumbing business wants to capture more calls with lead tools and GPS at a lower, contract-free price.
Critical question to ask yourself:
“Is your constraint converting more calls (Workiz) or running a big back office efficiently (Service Fusion)?”
Reviewed by Mathurin V.
Editor, FSM Advisor. We research and compare FSM software — pricing is verified from public sources and user reports, and comparisons are updated when changes are detected.