FieldEdge vs Service Fusion for Plumbing Companies
Across all team sizes · Updated 2026
See the full FieldEdge vs Service Fusion comparison across all trades →
FieldEdge
Service Fusion
Both bring flat-rate books and two-way QuickBooks to plumbing, but FieldEdge adds offline mode for basements plus dedicated onboarding and steadier support — edges that matter for field plumbers. Service Fusion counters hard on cost with unlimited users and a lower processing rate, so multi-truck shops may still prefer it.
Our pick
FieldEdge is the better fit here
Both bring flat-rate books and two-way QuickBooks to plumbing, but FieldEdge adds offline mode for basements plus dedicated onboarding and steadier support — edges that matter for field plumbers. Service Fusion counters hard on cost with unlimited users and a lower processing rate, so multi-truck shops may still prefer it.
Adjust sliders to match your Plumbing business — chart updates instantly.
| Cost Component | FieldEdge | Service Fusion |
|---|---|---|
| Monthly subscription | $896 | $245 |
| Processing fees (72% card) | $1,816 | $1,585 |
| Monthly total | $2,712 | $1,830 |
| Year 1 total (incl. setup) | $33,789 | $21,961 |
| 3-year total | $98,868 | $65,883 |
Estimates based on publicly available or user-reported pricing. Actual costs depend on negotiated rates, add-ons, and transaction volume. Always verify with the vendor before signing.
Plumbing Pros & Cons
FieldEdge
Pros for Plumbing
- +Offline mode for basements, crawlspaces, and dead zones
- +Dedicated onboarding and a steadier support reputation
- +Flat-rate price book, inventory, and two-way QuickBooks sync
Cons
- −Per-user pricing climbs as you add plumbers
- −No native GPS without the FleetSharp add-on
- −$500–$2,000 onboarding fee and no free trial
Service Fusion
Pros for Plumbing
- +Unlimited users at flat pricing — cheaper as the crew grows
- +Lowest card-processing rate here at 2.59%
- +Inventory, service agreements, and two-way QuickBooks included
Cons
- −No offline mode for signal-dead job sites
- −Support response times draw consistent complaints (Trustpilot ~2.6)
- −No free trial and a dated interface
Does the pick change with team size?
For a small or mid-size plumbing shop, FieldEdge's offline mode, onboarding, and support justify its per-user price. As you add trucks, Service Fusion's unlimited-user flat pricing and 2.59% processing pull ahead on total cost — so the larger the crew, the stronger its case.
Feature Comparison
| Feature | FieldEdge | Service Fusion |
|---|---|---|
| QuickBooks Sync(critical) | ✓ | ✓ |
| Two-Way QB Sync | ✓ | ✓ |
| Flat-Rate Pricing Book | ✓ | ✓ |
| GPS Tracking(critical) | ✓FleetSharp add-on | ✓add-on |
| Offline Mode | ✓ | — |
| Customer Portal(critical) | ✓ | ✓Pro plan |
| Review Management | — | — |
| Marketing Tools | — | — |
| Service Agreements | ✓Premier+ | ✓Plus+ |
| Inventory Management | ✓ | ✓Plus+ |
| Commercial Job Support | ✓ | ✓ |
| Multi-Location | ✓ | ✓Pro plan |
| Open API | ✓Elite plan | ✓Pro plan |
Rows marked (critical) are must-haves for Plumbing operations. A small label under a ✓ (e.g. Connect plan+ or add-on) means the feature is available only from that plan tier or as a paid add-on. A label under a — means the provider covers part of that feature but not enough to count it.
Pricing Plans
FieldEdge
Select
~$100–$125/user/mo
Quote-only · est.- · Flat-rate pricing book
- · QuickBooks sync
- · Dispatch board
Premier
Quote only
- · + Service agreements
- · Equipment tracking
- · Advanced reporting
Elite
Quote only
- · + API access
- · Custom integrations
- · Priority support
Service Fusion
Starter
$245/mo
$208/mo billed annually
Was published · now quote-only- · Unlimited users
- · Scheduling
- · Dispatching
- · Invoicing
- · Basic reporting
Plus
$382/mo
$325/mo billed annually
Was published · now quote-only- · + Inventory tracking
- · Service agreements
- · Job costing
- · Advanced reporting
Pro
$627/mo
$533/mo billed annually
Was published · now quote-only- · + API access
- · Multi-location
- · Custom integrations
- · Priority support
Payment processing: 2.59% per card transaction
Pricing withdrawn: Service Fusion stopped publishing prices in July 2026 — the rates shown here ($245–$627/mo flat, or $208–$533 billed annually) are the last ones it published itself, not a current quote. What we found →
How to Decide
Choose FieldEdge when:
When your plumbing business works signal-dead sites and values onboarding and support over rock-bottom cost.
Choose Service Fusion when:
When your plumbing business runs many trucks and wants unlimited users and the lowest processing rate.
Critical question to ask yourself:
“Does offline access and hands-on onboarding matter more than Service Fusion's unlimited-user cost advantage?”
FieldEdge vs Service Fusion for Plumbing Companies: FAQ
Is FieldEdge or Service Fusion better for Plumbing Companies?
Both bring flat-rate books and two-way QuickBooks to plumbing, but FieldEdge adds offline mode for basements plus dedicated onboarding and steadier support — edges that matter for field plumbers. Service Fusion counters hard on cost with unlimited users and a lower processing rate, so multi-truck shops may still prefer it.
When should a Plumbing business choose FieldEdge?
When your plumbing business works signal-dead sites and values onboarding and support over rock-bottom cost.
When should a Plumbing business choose Service Fusion?
When your plumbing business runs many trucks and wants unlimited users and the lowest processing rate.
Does the best pick change with team size for Plumbing Companies?
For a small or mid-size plumbing shop, FieldEdge's offline mode, onboarding, and support justify its per-user price. As you add trucks, Service Fusion's unlimited-user flat pricing and 2.59% processing pull ahead on total cost — so the larger the crew, the stronger its case.
Reviewed by Mathurin V.
Editor, FSM Advisor. We research and compare FSM software — pricing is verified from public sources and user reports, and comparisons are updated when changes are detected.
FieldEdge vs Service Fusion for other trades
See the full FieldEdge vs Service Fusion comparison across all trades →