FieldEdge vs Service Fusion for HVAC Companies
Across all team sizes · Updated 2026
See the full FieldEdge vs Service Fusion comparison across all trades →
FieldEdge
Service Fusion
Both are HVAC-deep with flat-rate books and inventory, but Service Fusion's unlimited users and included GPS undercut FieldEdge's per-user pricing and add-on GPS — while FieldEdge counters with dedicated trade onboarding and a steadier support reputation.
Our pick
Service Fusion is the better fit here
Both are HVAC-deep with flat-rate books and inventory, but Service Fusion's unlimited users and included GPS undercut FieldEdge's per-user pricing and add-on GPS — while FieldEdge counters with dedicated trade onboarding and a steadier support reputation.
Adjust sliders to match your HVAC business — chart updates instantly.
| Cost Component | FieldEdge | Service Fusion |
|---|---|---|
| Monthly subscription | $896 | $245 |
| Processing fees (78% card) | $2,747 | $2,424 |
| Monthly total | $3,643 | $2,669 |
| Year 1 total (incl. setup) | $44,971 | $32,031 |
| 3-year total | $132,414 | $96,093 |
Estimates based on publicly available or user-reported pricing. Actual costs depend on negotiated rates, add-ons, and transaction volume. Always verify with the vendor before signing.
HVAC Pros & Cons
FieldEdge
Pros for HVAC
- +Deep HVAC flat-rate book and parts inventory
- +Two-way QuickBooks sync and service agreements
- +Dedicated onboarding trains crews properly
Cons
- −Per-user pricing grows with each tech
- −No GPS without the FleetSharp add-on
- −Setup fee and a longer onboarding runway
Service Fusion
Pros for HVAC
- +Unlimited users at flat pricing
- +GPS, flat-rate book, and inventory included
- +Lower card processing rate at 2.59%
Cons
- −Support response times draw consistent complaints (Trustpilot ~2.6)
- −No free trial to evaluate first
- −Dated interface with a learning curve
Does the pick change with team size?
Service Fusion's unlimited-user model is the budget winner, and its advantage over FieldEdge's per-user pricing only widens as you add techs. FieldEdge makes the most sense for smaller, quality-focused shops that value its dedicated onboarding and steadier support and are willing to pay per seat for them.
Feature Comparison
| Feature | FieldEdge | Service Fusion |
|---|---|---|
| QuickBooks Sync | ✓ | ✓ |
| Two-Way QB Sync | ✓ | ✓ |
| Flat-Rate Pricing Book(critical) | ✓ | ✓ |
| GPS Tracking | ✓FleetSharp add-on | ✓add-on |
| Offline Mode | ✓ | — |
| Customer Portal | ✓ | ✓Pro plan |
| Review Management | — | — |
| Marketing Tools | — | — |
| Service Agreements(critical) | ✓Premier+ | ✓Plus+ |
| Inventory Management(critical) | ✓ | ✓Plus+ |
| Commercial Job Support | ✓ | ✓ |
| Multi-Location | ✓ | ✓Pro plan |
| Open API | ✓Elite plan | ✓Pro plan |
Rows marked (critical) are must-haves for HVAC operations. A small label under a ✓ (e.g. Connect plan+ or add-on) means the feature is available only from that plan tier or as a paid add-on. A label under a — means the provider covers part of that feature but not enough to count it.
Pricing Plans
FieldEdge
Select
~$100–$125/user/mo
Quote-only · est.- · Flat-rate pricing book
- · QuickBooks sync
- · Dispatch board
Premier
Quote only
- · + Service agreements
- · Equipment tracking
- · Advanced reporting
Elite
Quote only
- · + API access
- · Custom integrations
- · Priority support
Service Fusion
Starter
$245/mo
$208/mo billed annually
Was published · now quote-only- · Unlimited users
- · Scheduling
- · Dispatching
- · Invoicing
- · Basic reporting
Plus
$382/mo
$325/mo billed annually
Was published · now quote-only- · + Inventory tracking
- · Service agreements
- · Job costing
- · Advanced reporting
Pro
$627/mo
$533/mo billed annually
Was published · now quote-only- · + API access
- · Multi-location
- · Custom integrations
- · Priority support
Payment processing: 2.59% per card transaction
Pricing withdrawn: Service Fusion stopped publishing prices in July 2026 — the rates shown here ($245–$627/mo flat, or $208–$533 billed annually) are the last ones it published itself, not a current quote. What we found →
How to Decide
Choose FieldEdge when:
When your HVAC business wants the deepest flat-rate book, dedicated trade onboarding, and steadier support.
Choose Service Fusion when:
When your HVAC business wants unlimited users, included GPS, and lower processing fees at the lowest total cost.
Critical question to ask yourself:
“Does FieldEdge's per-user cost plus GPS add-on exceed Service Fusion's flat plan — and is the support gap worth the savings?”
FieldEdge vs Service Fusion for HVAC Companies: FAQ
Is FieldEdge or Service Fusion better for HVAC Companies?
Both are HVAC-deep with flat-rate books and inventory, but Service Fusion's unlimited users and included GPS undercut FieldEdge's per-user pricing and add-on GPS — while FieldEdge counters with dedicated trade onboarding and a steadier support reputation.
When should a HVAC business choose FieldEdge?
When your HVAC business wants the deepest flat-rate book, dedicated trade onboarding, and steadier support.
When should a HVAC business choose Service Fusion?
When your HVAC business wants unlimited users, included GPS, and lower processing fees at the lowest total cost.
Does the best pick change with team size for HVAC Companies?
Service Fusion's unlimited-user model is the budget winner, and its advantage over FieldEdge's per-user pricing only widens as you add techs. FieldEdge makes the most sense for smaller, quality-focused shops that value its dedicated onboarding and steadier support and are willing to pay per seat for them.
Reviewed by Mathurin V.
Editor, FSM Advisor. We research and compare FSM software — pricing is verified from public sources and user reports, and comparisons are updated when changes are detected.
FieldEdge vs Service Fusion for other trades
See the full FieldEdge vs Service Fusion comparison across all trades →