Service Fusion vs Workiz for HVAC Companies
Across all team sizes · Updated 2026
See the full Service Fusion vs Workiz comparison across all trades →
Service Fusion
Workiz
For a growing HVAC shop with an office team, Service Fusion's flat, unlimited-user pricing, two-way QuickBooks, inventory, and service agreements deliver more back-office depth per dollar than Workiz's per-five-seat plans. Workiz counters with GPS, call tracking, and AI lead tools that suit demand-generation-focused shops.
Our pick
Service Fusion is the better fit here
For a growing HVAC shop with an office team, Service Fusion's flat, unlimited-user pricing, two-way QuickBooks, inventory, and service agreements deliver more back-office depth per dollar than Workiz's per-five-seat plans. Workiz counters with GPS, call tracking, and AI lead tools that suit demand-generation-focused shops.
Adjust sliders to match your HVAC business — chart updates instantly.
| Cost Component | Service Fusion | Workiz |
|---|---|---|
| Monthly subscription | $245 | $465 |
| Processing fees (78% card) | $2,424 | $2,757 |
| Monthly total | $2,669 | $3,222 |
| Year 1 total (incl. setup) | $32,031 | $38,661 |
| 3-year total | $96,093 | $115,983 |
Estimates based on publicly available or user-reported pricing. Actual costs depend on negotiated rates, add-ons, and transaction volume. Always verify with the vendor before signing.
HVAC Pros & Cons
Service Fusion
Pros for HVAC
- +Flat pricing with unlimited users — strong value as you add staff
- +Two-way QuickBooks sync, inventory, and service agreements
- +Commercial-job support and low 2.59% card processing
Cons
- −No free trial and higher entry price ($245/mo)
- −No offline mode or built-in review tools
- −GPS is a paid add-on
Workiz
Pros for HVAC
- +GPS, call tracking, and AI Genius lead tools included
- +Lower entry at $229 for five users, contract-free
- +Review and marketing tools plus a 7-day trial
Cons
- −Per-seat pricing adds $55–$65 per extra user
- −One-way QuickBooks sync and no flat-rate book
- −Inventory and service plans only on the Ultimate tier
Does the pick change with team size?
The economics turn on headcount: Workiz's $229-for-five is cheaper for a small shop, but Service Fusion's flat unlimited-user pricing overtakes it as you add office staff and technicians — and its two-way QuickBooks, inventory, and service agreements reward the larger, back-office-heavy HVAC operation.
Feature Comparison
| Feature | Service Fusion | Workiz |
|---|---|---|
| QuickBooks Sync | ✓ | ✓ |
| Two-Way QB Sync | ✓ | — |
| Flat-Rate Pricing Book(critical) | ✓ | — |
| GPS Tracking | ✓add-on | ✓ |
| Offline Mode | — | — |
| Customer Portal | ✓Pro plan | ✓ |
| Review Management | — | ✓ |
| Marketing Tools | — | ✓ |
| Service Agreements(critical) | ✓Plus+ | ✓Ultimate plan |
| Inventory Management(critical) | ✓Plus+ | ✓Ultimate plan |
| Commercial Job Support | ✓ | — |
| Multi-Location | ✓Pro plan | ✓Ultimate plan |
| Open API | ✓Pro plan | ✓API add-on |
Rows marked (critical) are must-haves for HVAC operations. A small label under a ✓ (e.g. Connect plan+ or add-on) means the feature is available only from that plan tier or as a paid add-on.
Pricing Plans
Service Fusion
Starter
$245/mo
$208/mo billed annually
- · Unlimited users
- · Scheduling
- · Dispatching
- · Invoicing
- · Basic reporting
Plus
$382/mo
$325/mo billed annually
- · + Inventory tracking
- · Service agreements
- · Job costing
- · Advanced reporting
Pro
$627/mo
$533/mo billed annually
- · + API access
- · Multi-location
- · Custom integrations
- · Priority support
Payment processing: 2.59% per card transaction
Workiz
Standard
$229/mo
5 users included · +$55/extra user
- · Scheduling
- · Invoicing
- · Call tracking
- · 5 automations
- · Online payments
Pro
$270/mo
5 users included · +$65/extra user
- · + Genius Leads
- · Genius Scheduling
- · 10 automations
- · Custom reports
Ultimate
Contact sales
5 users included
- · + Service plans
- · Inventory management
- · Franchise management
- · 30 automations
Payment processing: 2.9% + $0.3 per card transaction
How to Decide
Choose Service Fusion when:
When your HVAC business has a growing office and field team and wants unlimited-user pricing with deep back-office tools.
Choose Workiz when:
When your HVAC business prioritizes lead generation, GPS, and call tracking over back-office depth.
Critical question to ask yourself:
“Will you add enough users that Service Fusion's unlimited pricing beats Workiz's per-seat plans — and do you value inventory over lead tools?”
Reviewed by Mathurin V.
Editor, FSM Advisor. We research and compare FSM software — pricing is verified from public sources and user reports, and comparisons are updated when changes are detected.