Service Fusion vs ServiceTitan for HVAC Companies
Across all team sizes · Updated 2026
See the full Service Fusion vs ServiceTitan comparison across all trades →
Service Fusion
ServiceTitan
Both cover HVAC's must-haves — flat-rate book, service agreements, inventory — but Service Fusion delivers them at flat unlimited-user pricing while ServiceTitan runs ~$350/tech plus contract and implementation. For most shops the value gap favors Service Fusion; the largest operations are where ServiceTitan's depth earns its price.
Our pick
Service Fusion is the better fit here
Both cover HVAC's must-haves — flat-rate book, service agreements, inventory — but Service Fusion delivers them at flat unlimited-user pricing while ServiceTitan runs ~$350/tech plus contract and implementation. For most shops the value gap favors Service Fusion; the largest operations are where ServiceTitan's depth earns its price.
Adjust sliders to match your HVAC business — chart updates instantly.
| Cost Component | Service Fusion | ServiceTitan |
|---|---|---|
| Monthly subscription | $245 | $2,800 |
| Processing fees (78% card) | $2,424 | $2,747 |
| Monthly total | $2,669 | $5,547 |
| Year 1 total (incl. setup) | $32,031 | $94,069 |
| 3-year total | $96,093 | $227,208 |
Estimates based on publicly available or user-reported pricing. Actual costs depend on negotiated rates, add-ons, and transaction volume. Always verify with the vendor before signing.
HVAC Pros & Cons
Service Fusion
Pros for HVAC
- +All three HVAC must-haves at flat unlimited-user pricing
- +No contract; ServiceTitan requires 12 months plus implementation
- +Two-way QuickBooks sync and 2.59% card processing
Cons
- −Support response times draw consistent complaints (Trustpilot ~2.6)
- −Reporting and dispatch automation are far thinner than ServiceTitan
- −Dated interface and no marketing tools
ServiceTitan
Pros for HVAC
- +Deepest reporting, dispatch optimization, and marketing analytics
- +Multi-option estimates lift average HVAC tickets
- +Scales cleanly past 30 techs and multiple locations
Cons
- −~$350/tech/month dwarfs Service Fusion's flat plans
- −12-month contract and $5k-50k implementation
- −Steep onboarding
Does the pick change with team size?
This pick flips with scale: through growing (up to ~30 techs) Service Fusion's flat pricing wins decisively on cost while covering the must-haves, but at established size (31-100 techs) ServiceTitan's reporting, dispatch optimization, and estimating earn their per-tech price and take the lead.
Feature Comparison
| Feature | Service Fusion | ServiceTitan |
|---|---|---|
| QuickBooks Sync | ✓ | ✓ |
| Two-Way QB Sync | ✓ | ✓ |
| Flat-Rate Pricing Book(critical) | ✓ | ✓ |
| GPS Tracking | ✓add-on | ✓ |
| Offline Mode | — | ✓ |
| Customer Portal | ✓Pro plan | ✓ |
| Review Management | — | ✓ |
| Marketing Tools | — | ✓The Works tier |
| Service Agreements(critical) | ✓Plus+ | ✓ |
| Inventory Management(critical) | ✓Plus+ | ✓ |
| Commercial Job Support | ✓ | ✓ |
| Multi-Location | ✓Pro plan | ✓ |
| Open API | ✓Pro plan | ✓ |
Rows marked (critical) are must-haves for HVAC operations. A small label under a ✓ (e.g. Connect plan+ or add-on) means the feature is available only from that plan tier or as a paid add-on. A label under a — means the provider covers part of that feature but not enough to count it.
Pricing Plans
Service Fusion
Starter
$245/mo
$208/mo billed annually
Was published · now quote-only- · Unlimited users
- · Scheduling
- · Dispatching
- · Invoicing
- · Basic reporting
Plus
$382/mo
$325/mo billed annually
Was published · now quote-only- · + Inventory tracking
- · Service agreements
- · Job costing
- · Advanced reporting
Pro
$627/mo
$533/mo billed annually
Was published · now quote-only- · + API access
- · Multi-location
- · Custom integrations
- · Priority support
Payment processing: 2.59% per card transaction
Pricing withdrawn: Service Fusion stopped publishing prices in July 2026 — the rates shown here ($245–$627/mo flat, or $208–$533 billed annually) are the last ones it published itself, not a current quote. What we found →
ServiceTitan
Starter
~$245–$300/tech/mo
Quote-only · est.- · Basic scheduling and dispatch
- · Mobile app
- · Customer management
Essentials
~$300–$400/tech/mo
Quote-only · est.- · + CRM
- · Reporting
- · Integrations
- · QuickBooks sync
The Works
~$400–$500/tech/mo
Quote-only · est.- · + Marketing Pro
- · Revenue recovery
- · Advanced analytics
How to Decide
Choose Service Fusion when:
When your HVAC business needs the trade must-haves at a sane price and can live with slower support and lighter reporting.
Choose ServiceTitan when:
When your HVAC business is scaling past ~30 techs and revenue justifies enterprise tooling now.
Critical question to ask yourself:
“Will the revenue lift from ServiceTitan's estimating and reporting exceed the large cost difference at your size?”
Service Fusion vs ServiceTitan for HVAC Companies: FAQ
Is Service Fusion or ServiceTitan better for HVAC Companies?
Both cover HVAC's must-haves — flat-rate book, service agreements, inventory — but Service Fusion delivers them at flat unlimited-user pricing while ServiceTitan runs ~$350/tech plus contract and implementation. For most shops the value gap favors Service Fusion; the largest operations are where ServiceTitan's depth earns its price.
When should a HVAC business choose Service Fusion?
When your HVAC business needs the trade must-haves at a sane price and can live with slower support and lighter reporting.
When should a HVAC business choose ServiceTitan?
When your HVAC business is scaling past ~30 techs and revenue justifies enterprise tooling now.
Does the best pick change with team size for HVAC Companies?
This pick flips with scale: through growing (up to ~30 techs) Service Fusion's flat pricing wins decisively on cost while covering the must-haves, but at established size (31-100 techs) ServiceTitan's reporting, dispatch optimization, and estimating earn their per-tech price and take the lead.
Reviewed by Mathurin V.
Editor, FSM Advisor. We research and compare FSM software — pricing is verified from public sources and user reports, and comparisons are updated when changes are detected.
Service Fusion vs ServiceTitan for other trades
See the full Service Fusion vs ServiceTitan comparison across all trades →