Service Fusion vs ServiceTitan for Plumbing Companies
Across all team sizes · Updated 2026
See the full Service Fusion vs ServiceTitan comparison across all trades →
Service Fusion
ServiceTitan
For an established plumbing operation, ServiceTitan's dispatch optimization, call-booking analytics, and reporting depth outweigh its per-tech cost; Service Fusion covers the basics with unlimited users but leaves a large back office under-tooled.
Our pick
ServiceTitan is the better fit here
For an established plumbing operation, ServiceTitan's dispatch optimization, call-booking analytics, and reporting depth outweigh its per-tech cost; Service Fusion covers the basics with unlimited users but leaves a large back office under-tooled.
Adjust sliders to match your Plumbing business — chart updates instantly.
| Cost Component | Service Fusion | ServiceTitan |
|---|---|---|
| Monthly subscription | $245 | $2,800 |
| Processing fees (72% card) | $1,585 | $1,816 |
| Monthly total | $1,830 | $4,616 |
| Year 1 total (incl. setup) | $21,961 | $82,887 |
| 3-year total | $65,883 | $193,662 |
Estimates based on publicly available or user-reported pricing. Actual costs depend on negotiated rates, add-ons, and transaction volume. Always verify with the vendor before signing.
Plumbing Pros & Cons
Service Fusion
Pros for Plumbing
- +Flat unlimited-user pricing where ServiceTitan costs five figures
- +GPS, portal, two-way QuickBooks, and inventory covered
- +No contract commitment
Cons
- −Thin reporting for managing dozens of plumbers
- −Support response times draw consistent complaints (Trustpilot ~2.6)
- −No marketing or call-performance tooling
ServiceTitan
Pros for Plumbing
- +Dispatch optimization and capacity planning for high call volumes
- +Call booking and marketing ROI analytics
- +Deep reporting and technician performance management
Cons
- −~$350/tech/month plus implementation
- −12-month contract
- −Heavy admin and onboarding burden
Does the pick change with team size?
The bigger the plumbing operation, the more this favors ServiceTitan — at 31-100 techs its dispatch and reporting depth pays for itself. A smaller shop with simpler ops would lean back toward Service Fusion's flat, no-contract pricing.
Feature Comparison
| Feature | Service Fusion | ServiceTitan |
|---|---|---|
| QuickBooks Sync(critical) | ✓ | ✓ |
| Two-Way QB Sync | ✓ | ✓ |
| Flat-Rate Pricing Book | ✓ | ✓ |
| GPS Tracking(critical) | ✓add-on | ✓ |
| Offline Mode | — | ✓ |
| Customer Portal(critical) | ✓Pro plan | ✓ |
| Review Management | — | ✓ |
| Marketing Tools | — | ✓The Works tier |
| Service Agreements | ✓Plus+ | ✓ |
| Inventory Management | ✓Plus+ | ✓ |
| Commercial Job Support | ✓ | ✓ |
| Multi-Location | ✓Pro plan | ✓ |
| Open API | ✓Pro plan | ✓ |
Rows marked (critical) are must-haves for Plumbing operations. A small label under a ✓ (e.g. Connect plan+ or add-on) means the feature is available only from that plan tier or as a paid add-on. A label under a — means the provider covers part of that feature but not enough to count it.
Pricing Plans
Service Fusion
Starter
$245/mo
$208/mo billed annually
Was published · now quote-only- · Unlimited users
- · Scheduling
- · Dispatching
- · Invoicing
- · Basic reporting
Plus
$382/mo
$325/mo billed annually
Was published · now quote-only- · + Inventory tracking
- · Service agreements
- · Job costing
- · Advanced reporting
Pro
$627/mo
$533/mo billed annually
Was published · now quote-only- · + API access
- · Multi-location
- · Custom integrations
- · Priority support
Payment processing: 2.59% per card transaction
Pricing withdrawn: Service Fusion stopped publishing prices in July 2026 — the rates shown here ($245–$627/mo flat, or $208–$533 billed annually) are the last ones it published itself, not a current quote. What we found →
ServiceTitan
Starter
~$245–$300/tech/mo
Quote-only · est.- · Basic scheduling and dispatch
- · Mobile app
- · Customer management
Essentials
~$300–$400/tech/mo
Quote-only · est.- · + CRM
- · Reporting
- · Integrations
- · QuickBooks sync
The Works
~$400–$500/tech/mo
Quote-only · est.- · + Marketing Pro
- · Revenue recovery
- · Advanced analytics
How to Decide
Choose Service Fusion when:
When your plumbing business wants must-have coverage at a flat price and manages with its own spreadsheets.
Choose ServiceTitan when:
When your plumbing business lives on inbound call volume and needs dispatch and booking analytics.
Critical question to ask yourself:
“Is dispatch efficiency your growth constraint? That is ServiceTitan's strongest case at this size.”
Service Fusion vs ServiceTitan for Plumbing Companies: FAQ
Is Service Fusion or ServiceTitan better for Plumbing Companies?
For an established plumbing operation, ServiceTitan's dispatch optimization, call-booking analytics, and reporting depth outweigh its per-tech cost; Service Fusion covers the basics with unlimited users but leaves a large back office under-tooled.
When should a Plumbing business choose Service Fusion?
When your plumbing business wants must-have coverage at a flat price and manages with its own spreadsheets.
When should a Plumbing business choose ServiceTitan?
When your plumbing business lives on inbound call volume and needs dispatch and booking analytics.
Does the best pick change with team size for Plumbing Companies?
The bigger the plumbing operation, the more this favors ServiceTitan — at 31-100 techs its dispatch and reporting depth pays for itself. A smaller shop with simpler ops would lean back toward Service Fusion's flat, no-contract pricing.
Reviewed by Mathurin V.
Editor, FSM Advisor. We research and compare FSM software — pricing is verified from public sources and user reports, and comparisons are updated when changes are detected.
Service Fusion vs ServiceTitan for other trades
See the full Service Fusion vs ServiceTitan comparison across all trades →