FieldEdge vs ServiceTitan for Plumbing Companies
Across all team sizes · Updated 2026
See the full FieldEdge vs ServiceTitan comparison across all trades →
FieldEdge
ServiceTitan
The typical plumbing shop is small-to-mid and residential, where FieldEdge delivers the trade must-haves — flat-rate book, inventory, two-way QuickBooks — at roughly a third of ServiceTitan's per-tech cost, with no 12-month contract or five-figure implementation. ServiceTitan wins only once call volume and headcount justify enterprise dispatch and analytics.
Our pick
FieldEdge is the better fit here
The typical plumbing shop is small-to-mid and residential, where FieldEdge delivers the trade must-haves — flat-rate book, inventory, two-way QuickBooks — at roughly a third of ServiceTitan's per-tech cost, with no 12-month contract or five-figure implementation. ServiceTitan wins only once call volume and headcount justify enterprise dispatch and analytics.
Adjust sliders to match your Plumbing business — chart updates instantly.
| Cost Component | FieldEdge | ServiceTitan |
|---|---|---|
| Monthly subscription | $896 | $2,800 |
| Processing fees (72% card) | $1,831 | $1,831 |
| Monthly total | $2,727 | $4,631 |
| Year 1 total (incl. setup) | $33,980 | $83,078 |
| 3-year total | $99,439 | $194,233 |
Estimates based on publicly available or user-reported pricing. Actual costs depend on negotiated rates, add-ons, and transaction volume. Always verify with the vendor before signing.
Plumbing Pros & Cons
FieldEdge
Pros for Plumbing
- +Flat-rate book, inventory, and two-way QuickBooks at per-user pricing
- +Roughly a third of ServiceTitan's per-tech cost
- +No contract, low implementation fee, and offline mode
Cons
- −No native GPS without the FleetSharp add-on
- −Reporting and dispatch tooling thin out at high volume
- −Quote-only pricing and no free trial
ServiceTitan
Pros for Plumbing
- +Dispatch optimization and capacity planning for high call volumes
- +Call-booking and marketing-ROI analytics
- +Deep reporting and technician performance management
Cons
- −~$350/tech/month plus a $5k–$50k implementation
- −12-month contract and heavy onboarding
- −Overkill for a small residential plumbing shop
Does the pick change with team size?
For small and mid-size plumbing shops FieldEdge is the value pick, covering the must-haves without a contract or five-figure setup. The balance tips to ServiceTitan only at established scale — many techs, high call volume — where its dispatch optimization and analytics start to pay for the per-tech premium.
Feature Comparison
| Feature | FieldEdge | ServiceTitan |
|---|---|---|
| QuickBooks Sync(critical) | ✓ | ✓ |
| Two-Way QB Sync | ✓ | ✓ |
| Flat-Rate Pricing Book | ✓ | ✓ |
| GPS Tracking(critical) | — | ✓ |
| Offline Mode | ✓ | ✓ |
| Customer Portal(critical) | ✓ | ✓ |
| Review Management | — | ✓ |
| Marketing Tools | — | ✓The Works tier |
| Service Agreements | ✓Premier+ | ✓ |
| Inventory Management | ✓ | ✓ |
| Commercial Job Support | ✓ | ✓ |
| Multi-Location | — | ✓ |
| Open API | — | ✓ |
Rows marked (critical) are must-haves for Plumbing operations. A small label under a ✓ (e.g. Connect plan+ or add-on) means the feature is available only from that plan tier or as a paid add-on.
Pricing Plans
FieldEdge
Select
Contact sales
- · $100-$125/user/month
- · Flat-rate pricing book
- · QuickBooks sync
- · Dispatch board
Premier
Contact sales
- · + Service agreements
- · Equipment tracking
- · Advanced reporting
Elite
Contact sales
- · + API access
- · Custom integrations
- · Priority support
ServiceTitan
Starter
Contact sales
- · Per-tech pricing $245-$300/tech/month
- · Basic scheduling and dispatch
- · Mobile app
- · Customer management
Essentials
Contact sales
- · $300-$400/tech/month
- · + CRM
- · Reporting
- · Integrations
- · QuickBooks sync
The Works
Contact sales
- · $400-$500/tech/month
- · + Marketing Pro
- · Revenue recovery
- · Advanced analytics
How to Decide
Choose FieldEdge when:
When your plumbing business is small-to-mid and wants trade depth without enterprise cost or contracts.
Choose ServiceTitan when:
When your plumbing business lives on high inbound call volume and needs dispatch and booking analytics.
Critical question to ask yourself:
“Is dispatch efficiency your growth constraint yet? If not, FieldEdge delivers the plumbing essentials for far less.”
Reviewed by Mathurin V.
Editor, FSM Advisor. We research and compare FSM software — pricing is verified from public sources and user reports, and comparisons are updated when changes are detected.