Jobber vs mHelpDesk for Plumbing Companies
Across all team sizes · Updated 2026
See the full Jobber vs mHelpDesk comparison across all trades →
Jobber
mHelpDesk
Jobber covers plumbing's must-haves — GPS tracking, a customer portal, and QuickBooks — on a modern, top-rated app, and starts at $49 against mHelpDesk's steep single $169 plan. mHelpDesk's one edge is offline mode for basements, but its dated, stagnant product makes Jobber the clear pick.
Our pick
Jobber is the better fit here
Jobber covers plumbing's must-haves — GPS tracking, a customer portal, and QuickBooks — on a modern, top-rated app, and starts at $49 against mHelpDesk's steep single $169 plan. mHelpDesk's one edge is offline mode for basements, but its dated, stagnant product makes Jobber the clear pick.
Adjust sliders to match your Plumbing business — chart updates instantly.
| Cost Component | Jobber | mHelpDesk |
|---|---|---|
| Monthly subscription | $299 | $169 |
| Processing fees (72% card) | $1,816 | $1,809 |
| Monthly total | $2,115 | $1,978 |
| Year 1 total (incl. setup) | $25,375 | $23,742 |
| 3-year total | $76,126 | $71,225 |
Estimates based on publicly available or user-reported pricing. Actual costs depend on negotiated rates, add-ons, and transaction volume. Always verify with the vendor before signing.
Plumbing Pros & Cons
Jobber
Pros for Plumbing
- +GPS tracking, routing, and a customer portal on the Connect tier
- +Core at $49 undercuts mHelpDesk's only plan
- +Top-rated modern app (4.6 on G2) and a 14-day trial
Cons
- −One-way QuickBooks sync only
- −GPS and reminders need the $199 Connect plan
- −Fixed $0.30 card fee on small tickets
mHelpDesk
Pros for Plumbing
- +Offline mode for basements and crawlspaces
- +Work-order workflow with QuickBooks sync
- +Several users bundled into the base plan
Cons
- −No GPS tracking at any tier — a plumbing must-have
- −Single $169 plan is steep for a solo plumber
- −Dated interface and stalled feature development
Does the pick change with team size?
Jobber is the clear pick from solo plumbers up — cheaper to start and modern where mHelpDesk is dated. mHelpDesk only closes the gap for a shop that both needs offline mode and immediately fills its bundled seats, and even then Jobber's GPS and momentum are hard to give up.
Feature Comparison
| Feature | Jobber | mHelpDesk |
|---|---|---|
| QuickBooks Sync(critical) | ✓ | ✓ |
| Two-Way QB Sync | — | ✓ |
| Flat-Rate Pricing Book | — | — |
| GPS Tracking(critical) | ✓Connect plan+ | — |
| Offline Mode | —notes & forms only | ✓ |
| Customer Portal(critical) | ✓ | ✓ |
| Review Management | ✓Plus / add-on | — |
| Marketing Tools | ✓Plus / add-on | — |
| Service Agreements | ✓ | ✓ |
| Inventory Management | — | ✓ |
| Commercial Job Support | — | — |
| Multi-Location | ✓via Jobber Central | — |
| Open API | ✓ | ✓ |
Rows marked (critical) are must-haves for Plumbing operations. A small label under a ✓ (e.g. Connect plan+ or add-on) means the feature is available only from that plan tier or as a paid add-on. A label under a — means the provider covers part of that feature but not enough to count it.
Pricing Plans
Jobber
Core
| Team size | Monthly | Annual |
|---|---|---|
| Just me | $49 | $29 |
- · Scheduling
- · Quoting & invoicing
- · Client manager
- · Card payments
Connect
| Team size | Monthly | Annual |
|---|---|---|
| Just me | $139 | $99 |
| 2–5 | $199 | $149 |
| 6–10 | $299 | $229 |
| 11–15 | $399 | $299 |
- · + Automated client reminders
- · Automatic payment collection
- · QuickBooks Online sync
- · Quote & invoice follow-ups
- · Time & expense tracking
Grow
| Team size | Monthly | Annual |
|---|---|---|
| Just me | $199 | $149 |
| 2–5 | $299 | $229 |
| 6–10 | $399 | $299 |
| 11–15 | $499 | $399 |
- · + Quotes with rich visuals & optional line items
- · Job costing & profitability
- · Two-way SMS
- · Custom workflow automations
Plus
| Team size | Monthly | Annual |
|---|---|---|
| 2–5 | $499 | $399 |
| 6–10 | $599 | $449 |
| 11–15 | $699 | $529 |
- · + Marketing Suite
- · AI Receptionist
- · Lead Pipeline
- · Dedicated onboarding & premium support
Payment processing: 2.9% + $0.3 per card transaction
mHelpDesk
Standard
~$169/mo
Quote-only · est.5 users included
- · Scheduling
- · Work orders
- · Invoicing
- · QuickBooks
Payment processing: 2.89% + $0.3 per card transaction
How to Decide
Choose Jobber when:
When your plumbing business wants modern tools, GPS, and a low entry price on any phone.
Choose mHelpDesk when:
When your plumbing business specifically needs offline mode and already has several users to fill the plan.
Critical question to ask yourself:
“Do you need GPS and a modern app, or is offline access your single overriding requirement?”
Jobber vs mHelpDesk for Plumbing Companies: FAQ
Is Jobber or mHelpDesk better for Plumbing Companies?
Jobber covers plumbing's must-haves — GPS tracking, a customer portal, and QuickBooks — on a modern, top-rated app, and starts at $49 against mHelpDesk's steep single $169 plan. mHelpDesk's one edge is offline mode for basements, but its dated, stagnant product makes Jobber the clear pick.
When should a Plumbing business choose Jobber?
When your plumbing business wants modern tools, GPS, and a low entry price on any phone.
When should a Plumbing business choose mHelpDesk?
When your plumbing business specifically needs offline mode and already has several users to fill the plan.
Does the best pick change with team size for Plumbing Companies?
Jobber is the clear pick from solo plumbers up — cheaper to start and modern where mHelpDesk is dated. mHelpDesk only closes the gap for a shop that both needs offline mode and immediately fills its bundled seats, and even then Jobber's GPS and momentum are hard to give up.
Reviewed by Mathurin V.
Editor, FSM Advisor. We research and compare FSM software — pricing is verified from public sources and user reports, and comparisons are updated when changes are detected.
Jobber vs mHelpDesk for other trades
See the full Jobber vs mHelpDesk comparison across all trades →