Service Fusion vs ServiceTitan for Electrical Contractors
Established Business (31–100 technicians) · Updated 2026
Service Fusion
ServiceTitan
Both handle commercial electrical work and inventory, but at 31-100 techs ServiceTitan adds the job costing, project tracking, and reporting an established electrical contractor needs to protect margins on bid work — that depth is what the per-tech price buys.
Our pick
ServiceTitan is the better fit here
Both handle commercial electrical work and inventory, but at 31-100 techs ServiceTitan adds the job costing, project tracking, and reporting an established electrical contractor needs to protect margins on bid work — that depth is what the per-tech price buys.
Total Cost of Ownership Calculator
Adjust sliders to match your Electrical business — chart updates instantly.
| Cost Component | Service Fusion | ServiceTitan |
|---|---|---|
| Monthly subscription | $208 | $23,100 |
| Processing fees (70% card) | $1,722 | $1,974 |
| Monthly total | $1,930 | $25,074 |
| Year 1 total (incl. setup) | $23,164 | $328,394 |
| 3-year total | $69,493 | $930,181 |
Estimates based on publicly available or user-reported pricing. Actual costs depend on negotiated rates, add-ons, and transaction volume. Always verify with the vendor before signing.
Electrical Pros & Cons
Service Fusion
Pros for Electrical
- +Commercial jobs, inventory, and flat-rate pricing with unlimited users
- +Flat $533/mo at a size where ServiceTitan costs five figures monthly
- +Two-way QuickBooks sync
Cons
- −Project costing and reporting are light for large bid work
- −Support response times draw consistent complaints (Trustpilot ~2.6)
- −Dated interface across a large office team
ServiceTitan
Pros for Electrical
- +Job costing and project tracking protect margins on commercial bids
- +Inventory, purchase orders, and multi-location depth
- +Enterprise reporting and performance management
Cons
- −~$350/tech/month plus $5k-50k implementation
- −12-month contract
- −Overkill if your work is mostly residential service
Feature Comparison
| Feature | Service Fusion | ServiceTitan |
|---|---|---|
| QuickBooks Sync(critical) | ✓ | ✓ |
| Two-Way QB Sync | ✓ | ✓ |
| Flat-Rate Pricing Book | ✓ | ✓ |
| GPS Tracking | ✓add-on | ✓ |
| Offline Mode | — | ✓ |
| Customer Portal | ✓Pro plan | ✓ |
| Review Management | — | ✓ |
| Marketing Tools | — | ✓The Works tier |
| Service Agreements | ✓Plus+ | ✓ |
| Inventory Management(critical) | ✓Plus+ | ✓ |
| Commercial Job Support(critical) | ✓ | ✓ |
| Multi-Location | ✓Pro plan | ✓ |
| Open API | ✓Pro plan | ✓ |
Rows marked (critical) are must-haves for Electrical operations. A small label under a ✓ (e.g. Connect plan+ or add-on) means the feature is available only from that plan tier or as a paid add-on.
Pricing Plans
Service Fusion
Starter
$208/mo
- · Unlimited users
- · Scheduling
- · Dispatching
- · Invoicing
- · Basic reporting
Plus
$324/mo
- · + Inventory tracking
- · Service agreements
- · Job costing
- · Advanced reporting
Pro
$533/mo
- · + API access
- · Multi-location
- · Custom integrations
- · Priority support
Payment processing: 2.59% per card transaction
ServiceTitan
Starter
Contact sales
- · Per-tech pricing $245-$300/tech/month
- · Basic scheduling and dispatch
- · Mobile app
- · Customer management
Essentials
Contact sales
- · $300-$400/tech/month
- · + CRM
- · Reporting
- · Integrations
- · QuickBooks sync
The Works
Contact sales
- · $400-$500/tech/month
- · + Marketing Pro
- · Revenue recovery
- · Advanced analytics
How to Decide
Choose Service Fusion when:
When your electrical business runs commercial work with simple costing needs and wants unlimited users at a flat price.
Choose ServiceTitan when:
When your electrical business bids large commercial projects where costing precision and reporting depth pay for themselves.
Critical question to ask yourself:
“How much margin do you lose to inaccurate job costing today? That number is ServiceTitan's business case.”
Reviewed by Mathurin V.
Editor, FSM Advisor. We research and compare FSM software — pricing is verified from public sources and user reports, and comparisons are updated when changes are detected.