Jobber vs Workiz for Appliance Repair Companies
Solo / Owner-Operator (1–2 technicians) · Updated 2026
Jobber
Workiz
Workiz was built for call-driven repair shops, but for a solo appliance tech Jobber covers the must-have customer portal and QuickBooks at a lower $39 entry price.
Total Cost of Ownership Calculator
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| Cost Component | Jobber | Workiz |
|---|---|---|
| Monthly subscription | $119 | $79 |
| Processing fees (80% card) | $860 | $860 |
| Monthly total | $979 | $939 |
| Year 1 total (incl. setup) | $11,745 | $11,265 |
| 3-year total | $35,234 | $33,794 |
Estimates based on publicly available or user-reported pricing. Actual costs depend on negotiated rates, add-ons, and transaction volume. Always verify with the vendor before signing.
Appliance Repair Pros & Cons
Jobber
Pros for Appliance Repair
- +Core at $39 covers scheduling, invoicing, and portal
- +Customer portal — a must-have Workiz lacks
- +QuickBooks sync and card payments included
Cons
- −No built-in inbound call tracking
- −One-way QuickBooks sync
- −Fixed $0.30 fee on small repair tickets
Workiz
Pros for Appliance Repair
- +Built-in call tracking ties jobs to ad spend
- +Lead management tuned for phone-driven repair
- +Standard plan at $49 with repair-shop workflows
Cons
- −No customer portal for online booking
- −No service agreements for maintenance plans
- −Standard tier is single-user
Feature Comparison
| Feature | Jobber | Workiz |
|---|---|---|
| QuickBooks Sync(critical) | ✓ | ✓ |
| Two-Way QB Sync | — | — |
| Flat-Rate Pricing Book | — | — |
| GPS Tracking(critical) | ✓ | ✓ |
| Offline Mode | — | — |
| Customer Portal(critical) | ✓ | — |
| Review Management | — | ✓ |
| Marketing Tools | ✓ | ✓ |
| Service Agreements | ✓ | — |
| Inventory Management | — | — |
| Commercial Job Support | — | — |
| Multi-Location | ✓ | — |
| Open API | ✓ | — |
Rows marked (critical) are must-haves for Appliance Repair operations.
Pricing Plans
Jobber
Core
$39/mo
$29/mo billed annually
1 user included
- · Scheduling
- · Invoicing
- · Client manager
- · Card payments
Connect
$119/mo
$84/mo billed annually
5 users included · +$29/extra user
- · + GPS tracking
- · QuickBooks Online sync
- · Automated reminders
- · Routing
Grow
$199/mo
$140/mo billed annually
10 users included · +$29/extra user
- · + Job costing
- · Two-way texting
- · Automated follow-ups
- · Reporting
Plus
$449/mo
$249/mo billed annually
15 users included · +$29/extra user
- · + Sales pipeline
- · Custom fields
- · Advanced reporting
- · Multiple locations
Payment processing: 2.9% + $0.3 per card transaction
Workiz
Standard
$49/mo
1 user included
- · Scheduling
- · Invoicing
- · Call tracking
- · Basic reporting
Team
$79/mo
2 users included
- · + Online booking
- · Lead management
- · Automated follow-ups
Business
$129/mo
5 users included
- · + GPS tracking
- · QuickBooks sync
- · Custom forms
- · API
Payment processing: 2.9% + $0.3 per card transaction
How to Decide
Choose Jobber when:
When your appliance repair business wants a customer portal and the lowest entry price.
Choose Workiz when:
When your appliance repair business runs on inbound calls and needs to track which ads drive jobs.
Critical question to ask yourself:
“Do you spend on advertising? If yes, Workiz's call tracking may outweigh Jobber's portal and price.”
Reviewed by Mathurin V.
Editor, FSM Advisor. We research and compare FSM software — pricing is verified from public sources and user reports, and comparisons are updated when changes are detected.