Jobber vs ServiceTitan for Plumbing Companies
Growing Operation (11–30 technicians) · Updated 2026
Jobber
ServiceTitan
Plumbing's must-haves are GPS, customer portal, and QuickBooks — all in Jobber's $449 Plus plan, making ServiceTitan's per-tech cost and contract hard to justify here.
Total Cost of Ownership Calculator
Adjust sliders to match your Plumbing business — chart updates instantly.
| Cost Component | Jobber | ServiceTitan |
|---|---|---|
| Monthly subscription | $623 | $7,350 |
| Processing fees (72% card) | $1,831 | $0 |
| Monthly total | $2,454 | $7,350 |
| Year 1 total (incl. setup) | $29,454 | $118,200 |
| 3-year total | $88,361 | $294,600 |
Estimates based on publicly available or user-reported pricing. Actual costs depend on negotiated rates, add-ons, and transaction volume. Always verify with the vendor before signing.
Plumbing Pros & Cons
Jobber
Pros for Plumbing
- +Covers plumbing must-haves at predictable flat pricing
- +No contract or implementation fee to start
- +Fast onboarding keeps a growing crew productive
Cons
- −One-way QuickBooks sync
- −No flat-rate book if you adopt menu pricing later
- −Reporting is lighter than enterprise tools
ServiceTitan
Pros for Plumbing
- +Deeper reporting and dispatch automation
- +Flat-rate book and inventory if you need them
- +Two-way QuickBooks sync
Cons
- −~$350/tech/month dwarfs Jobber at 11-30 techs
- −12-month contract and large implementation fee
- −Far more software than most plumbers use
Feature Comparison
| Feature | Jobber | ServiceTitan |
|---|---|---|
| QuickBooks Sync(critical) | ✓ | ✓ |
| Two-Way QB Sync | — | ✓ |
| Flat-Rate Pricing Book | — | ✓ |
| GPS Tracking(critical) | ✓ | ✓ |
| Offline Mode | — | — |
| Customer Portal(critical) | ✓ | ✓ |
| Review Management | — | ✓ |
| Marketing Tools | ✓ | ✓ |
| Service Agreements | ✓ | ✓ |
| Inventory Management | — | ✓ |
| Commercial Job Support | — | ✓ |
| Multi-Location | ✓ | ✓ |
| Open API | ✓ | ✓ |
Rows marked (critical) are must-haves for Plumbing operations.
Pricing Plans
Jobber
Core
$39/mo
$29/mo billed annually
1 user included
- · Scheduling
- · Invoicing
- · Client manager
- · Card payments
Connect
$119/mo
$84/mo billed annually
5 users included · +$29/extra user
- · + GPS tracking
- · QuickBooks Online sync
- · Automated reminders
- · Routing
Grow
$199/mo
$140/mo billed annually
10 users included · +$29/extra user
- · + Job costing
- · Two-way texting
- · Automated follow-ups
- · Reporting
Plus
$449/mo
$249/mo billed annually
15 users included · +$29/extra user
- · + Sales pipeline
- · Custom fields
- · Advanced reporting
- · Multiple locations
Payment processing: 2.9% + $0.3 per card transaction
ServiceTitan
Starter
Contact sales
- · Per-tech pricing $245-$300/tech/month
- · Basic scheduling and dispatch
- · Mobile app
- · Customer management
Essentials
Contact sales
- · $300-$400/tech/month
- · + CRM
- · Reporting
- · Integrations
- · QuickBooks sync
The Works
Contact sales
- · $400-$500/tech/month
- · + Marketing Pro
- · Revenue recovery
- · Advanced analytics
How to Decide
Choose Jobber when:
When your plumbing business wants full must-have coverage without enterprise cost or contracts.
Choose ServiceTitan when:
When your plumbing business needs enterprise reporting, flat-rate menus, and is scaling toward 30+ techs.
Critical question to ask yourself:
“Are you outgrowing reporting and dispatch, or just need reliable GPS and QuickBooks at a fair price?”
Reviewed by Mathurin V.
Editor, FSM Advisor. We research and compare FSM software — pricing is verified from public sources and user reports, and comparisons are updated when changes are detected.