Housecall Pro vs Workiz for Appliance Repair Companies
Small Team (3–10 technicians) · Updated 2026
Housecall Pro
Workiz
For a small appliance-repair team, Housecall Pro's customer portal, two-way QuickBooks sync, and review tools cover the must-haves Workiz misses, despite Workiz's strong call tracking.
Total Cost of Ownership Calculator
Adjust sliders to match your Appliance Repair business — chart updates instantly.
| Cost Component | Housecall Pro | Workiz |
|---|---|---|
| Monthly subscription | $329 | $129 |
| Processing fees (80% card) | $837 | $860 |
| Monthly total | $1,166 | $989 |
| Year 1 total (incl. setup) | $13,994 | $11,865 |
| 3-year total | $41,983 | $35,594 |
Estimates based on publicly available or user-reported pricing. Actual costs depend on negotiated rates, add-ons, and transaction volume. Always verify with the vendor before signing.
Appliance Repair Pros & Cons
Housecall Pro
Pros for Appliance Repair
- +Customer portal and two-way QuickBooks sync
- +Review management builds repair-shop reputation
- +No fixed card fee on small repair tickets
Cons
- −No built-in inbound call tracking
- −Essentials at $149 costs more than Workiz Business
- −Marketing depth may exceed needs
Workiz
Pros for Appliance Repair
- +Call tracking ties phone leads to ad spend
- +Business tier ($129) covers 5 users
- +Lead management for high call volume
Cons
- −No customer portal for online booking
- −One-way data flow, weaker accounting sync
- −No service agreements
Feature Comparison
| Feature | Housecall Pro | Workiz |
|---|---|---|
| QuickBooks Sync(critical) | ✓ | ✓ |
| Two-Way QB Sync | ✓ | — |
| Flat-Rate Pricing Book | — | — |
| GPS Tracking(critical) | ✓ | ✓ |
| Offline Mode | — | — |
| Customer Portal(critical) | ✓ | — |
| Review Management | ✓ | ✓ |
| Marketing Tools | ✓ | ✓ |
| Service Agreements | ✓ | — |
| Inventory Management | — | — |
| Commercial Job Support | — | — |
| Multi-Location | ✓ | — |
| Open API | ✓ | — |
Rows marked (critical) are must-haves for Appliance Repair operations.
Pricing Plans
Housecall Pro
Basic
$59/mo
$49/mo billed annually
1 user included · +$35/extra user
- · Scheduling
- · Dispatching
- · Invoicing
- · Payment processing
Essentials
$149/mo
$129/mo billed annually
5 users included · +$35/extra user
- · + QuickBooks integration
- · GPS tracking
- · Automated reminders
- · Estimates
- · Marketing tools
MAX
$329/mo
- · Custom pricing for large teams
- · Advanced reporting
- · API access
- · Dedicated support
Payment processing: 2.99% per card transaction
Workiz
Standard
$49/mo
1 user included
- · Scheduling
- · Invoicing
- · Call tracking
- · Basic reporting
Team
$79/mo
2 users included
- · + Online booking
- · Lead management
- · Automated follow-ups
Business
$129/mo
5 users included
- · + GPS tracking
- · QuickBooks sync
- · Custom forms
- · API
Payment processing: 2.9% + $0.3 per card transaction
How to Decide
Choose Housecall Pro when:
When your appliance repair business wants a portal, reviews, and clean accounting across a small team.
Choose Workiz when:
When your appliance repair business spends heavily on ads and needs call-to-job attribution.
Critical question to ask yourself:
“Which matters more: online booking and reviews (Housecall Pro) or ad attribution (Workiz)?”
Reviewed by Mathurin V.
Editor, FSM Advisor. We research and compare FSM software — pricing is verified from public sources and user reports, and comparisons are updated when changes are detected.